What happens when the chatbot doesn't know the answer?

Answers from the sources

  1. Aivand

    “Instead of guessing, it says it doesn't know and hands the conversation to a human agent or records the contact details for follow-up.”

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urn:readyscan:corpus:buyer-question:aivand-q141499230-answer-91c11e456245ce726440
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fnv1a64:b523f475913f1fbd
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fnv1a64:2eb30b3ce2c05058
Published
2026-10-19
Modified
2026-10-19
ready-scan-subjects/Q141499230
revision Q141499230:content:bf041ec45cf2fda5

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