What's the difference between an AI agent and a chatbot?

Answers from the sources

  1. Kansoft Solutions

    “A chatbot answers questions in a conversation window. An AI agent takes actions: it calls APIs, queries databases, writes files, sends emails, and executes multi-step plans. Agents use an LLM as a reasoning engine but connect it to tools that interact with the real world.”

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Published
2026-10-24
Modified
2026-10-24
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revision Q140263984:content:50cc7041966ab284

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