How fast do you respond to issues?
Answers from the sources
Stabilise Ltd
“Premium clients get a 15-minute SLA on urgent tickets, Professional plans 30 minutes, and Essential one business hour for anything taking multiple users offline. Targets apply Monday to Friday, 09:00 to 18:00. Essential covers your infrastructure rather than per-user support, so its targets apply to the services in that plan.”
Sourcestabilise.io
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- Stabilise Ltd — company guide
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- Published
- 2026-10-24
- Modified
- 2026-10-24
- ready-scan-subjects/Q139928671
- revision Q139928671:content:25a9e9484686b09c