“DirectBiller is a modern suite of billing, invoicing, self-service, account management and payment operations, all built in and available on day one. It gives your billing team full visibility and control over all payment activity, including invoices, balances, aging, and future payments.”
“We find that 85% of our new customers come from legacy platforms that have stopped keeping pace: Rigid setups and cookie-cutter features didn't fit their business.”
“Yes. DirectBiller is built to sit alongside your existing infrastructure. It accepts simple, flexible bill file formats (XML, CSV, XLS) and delivers automated reconciliation files designed to post cleanly back into your accounting or ERP system. We've even had customers complete a DirectBiller switch in the middle of an ERP migration without delaying either project.”
“No. DirectBiller comes with fully integrated, out-of-the-box payment processing, but it's flexible enough to work with your existing processor if that's what you'd rather do. You're not locked into an all-or-nothing switch.”
“Most embedded payment providers are just repurposed processor gateways or basic PayFacs putting an easier integration interface in front of a simple payment flow. It gets you paid, but nothing else, which means your dev team needs to build out the additional capabilities you need.”
“DirectEmbed is built for modern, innovative platforms that are developing new workflows, customer experiences and transaction capabilities as part of their core offering. In each case, these platforms need to enable a payment as a natural and inevitable part of a successful end user interaction.”
“Yes. Your end users can pay by web, mobile, voice, text, human-to-human over the phone or in person with a customer service rep, and everything reconciles back to one system. Your end users also get complete self-serve options like AutoPay, scheduled payments, payment plans and due date reminders, so your customers' support team fields fewer calls.”
“Companies like Stripe hand you a general-purpose toolkit and your dev team has to build the rest. Every vertical-specific workflow, every channel (voice, text), every billing feature: you're building it.”