Text, Inc.

“Text, Inc. develops AI-powered customer service software, including LiveChat, ChatBot, HelpDesk, KnowledgeBase, OpenWidget, and Text. Used by tens of thousands of businesses worldwide to automate support and turn service into revenue.”

Questions & answers

What is Text?

“Text is a customer service growth platform that turns support into sales. Every chat is a sales opportunity hiding in plain sight, and Text helps you catch it with AI that answers, recommends, and moves buyers forward in real time.”

What features are included in the Text platform?

“Text is a complete customer service platform. Its core products include the AI Agent, live chat with a chat widget for your website, a help desk with ticketing, a shared inbox, and Skills for automating team tasks. It also covers real-time customer analytics and much more, and you can see the full list on the pricing page.”

Data formats & record details

Download this profile and inspect its supporting evidence.

Entity ID
urn:readyscan:entity:text-inc-q139742434
Material fingerprint
fnv1a64:8b04b490fe939b19
Entity revision
fnv1a64:3ef641e74087d8b4
Published
2026-10-27
Modified
2026-10-27
Source summary
Text, Inc.: “Text, Inc. develops AI-powered customer service software, including LiveChat, ChatBot, HelpDesk, KnowledgeBase, OpenWidget, and Text. Used by tens of thousands of businesses worldwide to automate support and turn service into revenue.”
Evidence record
urn:readyscan:corpus:evidence:text-inc-q139742434