“Please contact us via the Customer Service Department (0467-85-6523) or the Repairs and Consumables Purchase form. Providing the instrument serial number and a description of the issue will help us respond more smoothly.”
“You can submit your question via the “Analysis and Measurement Consultation Form.” Attaching specific spectra or data will help us respond more efficiently. *This service is limited to users of our instruments. *Registration with Club PHI is required.”
“Prior confirmation of the connection environment and exchange of a consent form are required. The Customer Service Department will guide you through the procedure, so please first contact us by phone or via the form.”