{"schemaVersion":"ready-scan.discovery-surface.v1","id":"urn:readyscan:corpus:buyer-question:card-factory-q5038192-answer-22aeec9600419e26aff4","key":"buyer_question:card-factory-q5038192-answer-22aeec9600419e26aff4","kind":"buyer_question","slug":"card-factory-q5038192-answer-22aeec9600419e26aff4","canonicalUrl":"https://directory.readyscan.ai/corpus/buyer-question/card-factory-q5038192-answer-22aeec9600419e26aff4","machineUrl":"https://directory.readyscan.ai/discovery/corpus/buyer-question/card-factory-q5038192-answer-22aeec9600419e26aff4.json","datePublished":"2026-10-22","dateModified":"2026-10-22","materialFingerprint":"fnv1a64:44e5f2aa205ce843","membershipFingerprint":"fnv1a64:e23c1f7e9f461c85","relatedEntitySlugs":["card-factory-q5038192"],"relatedSurfaceKeys":["buyer_question:card-factory-q5038192-answer-2ae058e157baad7f0fb8","buyer_question:card-factory-q5038192-answer-704d292c83113cb7f897","buyer_question:card-factory-q5038192-answer-b8720f62a3f7fca5514b","evidence:card-factory-q5038192"],"sourceIds":["ready-scan-subjects"],"provenance":[{"snapshotId":"card-factory-q5038192-content-edc9456a1faa28f9-snapshot","sourceId":"ready-scan-subjects","sourceRecordId":"Q5038192","sourceRevisionId":"Q5038192:content:63f98858999286fe","sourceContentHash":"fnv1a64:42747e407b4af68b","recordRevisionId":"Q5038192:content:63f98858999286fe","recordContentHash":"fnv1a64:67d6a3969101e200","sourceCanonicalUrl":"https://www.cardfactory.co.uk/","sourceModifiedAt":"2026-10-22T02:40:56.128Z","observedOn":"2026-10-22","permission":{"basis":"public_information","evidenceUrl":"https://www.cardfactory.co.uk/"},"attributionUrl":"https://www.cardfactory.co.uk/"}],"quality":{"method":"same_kind_unique_trigram_floor","minimumUniqueTrigramRatio":0.3,"status":"passed"},"title":"I haven't received my order confirmation email?","summary":"Cited source answers across 1 active corpus record.","question":"I haven't received my order confirmation email?","answers":[{"entitySlug":"card-factory-q5038192","entityName":"Card Factory","answer":"“Sometimes emails from us will automatically go into your junk/spam folder so you might find your order confirmation in there. If you still can’t find your confirmation email, please contact us and we’ll check your order on our system and we will re-send the confirmation email to you.”","sourceUrls":["https://www.cardfactory.co.uk/faq.html"]}]}