{"schemaVersion":"ready-scan.discovery-surface.v1","id":"urn:readyscan:corpus:buyer-question:cherry-se-q136112-answer-ea66d745f6ea280987a9","key":"buyer_question:cherry-se-q136112-answer-ea66d745f6ea280987a9","kind":"buyer_question","slug":"cherry-se-q136112-answer-ea66d745f6ea280987a9","canonicalUrl":"https://directory.readyscan.ai/corpus/buyer-question/cherry-se-q136112-answer-ea66d745f6ea280987a9","machineUrl":"https://directory.readyscan.ai/discovery/corpus/buyer-question/cherry-se-q136112-answer-ea66d745f6ea280987a9.json","datePublished":"2026-10-25","dateModified":"2026-10-25","materialFingerprint":"fnv1a64:875b984822c231e0","membershipFingerprint":"fnv1a64:4f36e0f692e96169","relatedEntitySlugs":["cherry-se-q136112"],"relatedSurfaceKeys":["buyer_question:cherry-se-q136112-answer-1e47bececa89862e7fa2","buyer_question:cherry-se-q136112-answer-7a3ad2955ad0a75d2dfe","buyer_question:cherry-se-q136112-answer-83aa54af9b12ad0ca110","buyer_question:cherry-se-q136112-answer-bb1f5d57738a3598bab1","buyer_question:cherry-se-q136112-answer-f0093e9bff8d1ac98676","evidence:cherry-se-q136112"],"sourceIds":["ready-scan-subjects"],"provenance":[{"snapshotId":"cherry-se-q136112-content-4bcec9d1b2d05abe-snapshot","sourceId":"ready-scan-subjects","sourceRecordId":"Q136112","sourceRevisionId":"Q136112:content:c465334061f30ae4","sourceContentHash":"fnv1a64:da544b4384e12a1c","recordRevisionId":"Q136112:content:c465334061f30ae4","recordContentHash":"fnv1a64:7ea69a8be5c7e77f","sourceCanonicalUrl":"https://www.cherry.de/","sourceModifiedAt":"2026-10-25T09:17:38.304Z","observedOn":"2026-10-25","permission":{"basis":"public_information","evidenceUrl":"https://www.cherry.de/"},"attributionUrl":"https://www.cherry.de/"}],"quality":{"method":"same_kind_unique_trigram_floor","minimumUniqueTrigramRatio":0.3,"status":"passed"},"title":"My keyboard / mouse is defective. What is the warranty procedure?","summary":"Cited source answers across 1 active corpus record.","question":"My keyboard / mouse is defective. What is the warranty procedure?","answers":[{"entitySlug":"cherry-se-q136112","entityName":"Cherry SE","answer":"“Within the first 2 years from the date of purchase, the statutory warranty applies. To assert your legal warranty rights, please contact the seller / dealer of your product directly.”","sourceUrls":["https://www.cherry.de/en-gb/faq"]}]}