{"schemaVersion":"ready-scan.discovery-surface.v1","id":"urn:readyscan:corpus:buyer-question:digi-texx-q140380327-answer-6e342a65609addf1d9d4","key":"buyer_question:digi-texx-q140380327-answer-6e342a65609addf1d9d4","kind":"buyer_question","slug":"digi-texx-q140380327-answer-6e342a65609addf1d9d4","canonicalUrl":"https://directory.readyscan.ai/corpus/buyer-question/digi-texx-q140380327-answer-6e342a65609addf1d9d4","machineUrl":"https://directory.readyscan.ai/discovery/corpus/buyer-question/digi-texx-q140380327-answer-6e342a65609addf1d9d4.json","datePublished":"2026-10-18","dateModified":"2026-10-18","materialFingerprint":"fnv1a64:cb0bd48d9fa64cb5","membershipFingerprint":"fnv1a64:98e0389315d2c8a7","relatedEntitySlugs":["digi-texx-q140380327"],"relatedSurfaceKeys":["buyer_question:digi-texx-q140380327-answer-101a8e09aa956e4dec68","buyer_question:digi-texx-q140380327-answer-379b1426cb7f81630c06","buyer_question:digi-texx-q140380327-answer-459e0dce544fbc459a01","buyer_question:digi-texx-q140380327-answer-4b0109aacc4798736844","buyer_question:digi-texx-q140380327-answer-cf222d0c441114cbbf80","evidence:digi-texx-q140380327"],"sourceIds":["ready-scan-subjects"],"provenance":[{"snapshotId":"digi-texx-q140380327-content-3a1be036fb5be4d1-snapshot","sourceId":"ready-scan-subjects","sourceRecordId":"Q140380327","sourceRevisionId":"Q140380327:content:c6596f19c0f90da2","sourceContentHash":"fnv1a64:56224f7671fd91df","recordRevisionId":"Q140380327:content:c6596f19c0f90da2","recordContentHash":"fnv1a64:d3e72fbe7a2a26f0","sourceCanonicalUrl":"https://digi-texx.com/","sourceModifiedAt":"2026-10-18T09:30:55.870Z","observedOn":"2026-10-18","permission":{"basis":"public_information","evidenceUrl":"https://digi-texx.com/"},"attributionUrl":"https://digi-texx.com/"}],"quality":{"method":"same_kind_unique_trigram_floor","minimumUniqueTrigramRatio":0.3,"status":"passed"},"title":"What's the difference between customer service and customer support?","summary":"Cited source answers across 1 active corpus record.","question":"What's the difference between customer service and customer support?","answers":[{"entitySlug":"digi-texx-q140380327","entityName":"DIGI-TEXX","answer":"“Customer service and customer support are two terms used interchangeably in the corporate world.”","sourceUrls":["https://digi-texx.com/customer-support-services/"]}]}