{"schemaVersion":"ready-scan.discovery-surface.v1","id":"urn:readyscan:corpus:buyer-question:digi-texx-q140380327-answer-cf222d0c441114cbbf80","key":"buyer_question:digi-texx-q140380327-answer-cf222d0c441114cbbf80","kind":"buyer_question","slug":"digi-texx-q140380327-answer-cf222d0c441114cbbf80","canonicalUrl":"https://directory.readyscan.ai/corpus/buyer-question/digi-texx-q140380327-answer-cf222d0c441114cbbf80","machineUrl":"https://directory.readyscan.ai/discovery/corpus/buyer-question/digi-texx-q140380327-answer-cf222d0c441114cbbf80.json","datePublished":"2026-10-18","dateModified":"2026-10-18","materialFingerprint":"fnv1a64:922b1a05b89f6b99","membershipFingerprint":"fnv1a64:98e0389315d2c8a7","relatedEntitySlugs":["digi-texx-q140380327"],"relatedSurfaceKeys":["buyer_question:digi-texx-q140380327-answer-101a8e09aa956e4dec68","buyer_question:digi-texx-q140380327-answer-379b1426cb7f81630c06","buyer_question:digi-texx-q140380327-answer-459e0dce544fbc459a01","buyer_question:digi-texx-q140380327-answer-4b0109aacc4798736844","buyer_question:digi-texx-q140380327-answer-6e342a65609addf1d9d4","evidence:digi-texx-q140380327"],"sourceIds":["ready-scan-subjects"],"provenance":[{"snapshotId":"digi-texx-q140380327-content-3a1be036fb5be4d1-snapshot","sourceId":"ready-scan-subjects","sourceRecordId":"Q140380327","sourceRevisionId":"Q140380327:content:c6596f19c0f90da2","sourceContentHash":"fnv1a64:56224f7671fd91df","recordRevisionId":"Q140380327:content:c6596f19c0f90da2","recordContentHash":"fnv1a64:d3e72fbe7a2a26f0","sourceCanonicalUrl":"https://digi-texx.com/","sourceModifiedAt":"2026-10-18T09:30:55.870Z","observedOn":"2026-10-18","permission":{"basis":"public_information","evidenceUrl":"https://digi-texx.com/"},"attributionUrl":"https://digi-texx.com/"}],"quality":{"method":"same_kind_unique_trigram_floor","minimumUniqueTrigramRatio":0.3,"status":"passed"},"title":"What is customer support?","summary":"Cited source answers across 1 active corpus record.","question":"What is customer support?","answers":[{"entitySlug":"digi-texx-q140380327","entityName":"DIGI-TEXX","answer":"“Customer support refers to the teams of people and resources dedicated to assisting customers who are experiencing difficulties, from quick problem resolutions to technical issues that require strong technical skills in products.”","sourceUrls":["https://digi-texx.com/customer-support-services/"]}]}