{"schemaVersion":"ready-scan.discovery-surface.v1","id":"urn:readyscan:corpus:buyer-question:doppelganger-q117451227-answer-c9548ec0365b7da8987b","key":"buyer_question:doppelganger-q117451227-answer-c9548ec0365b7da8987b","kind":"buyer_question","slug":"doppelganger-q117451227-answer-c9548ec0365b7da8987b","canonicalUrl":"https://directory.readyscan.ai/corpus/buyer-question/doppelganger-q117451227-answer-c9548ec0365b7da8987b","machineUrl":"https://directory.readyscan.ai/discovery/corpus/buyer-question/doppelganger-q117451227-answer-c9548ec0365b7da8987b.json","datePublished":"2026-10-21","dateModified":"2026-10-21","materialFingerprint":"fnv1a64:c7396bc3538c2947","membershipFingerprint":"fnv1a64:cfe9d415b9415ee9","relatedEntitySlugs":["doppelganger-q117451227"],"relatedSurfaceKeys":["buyer_question:doppelganger-q117451227-answer-1c5c604a9469142faca8","buyer_question:doppelganger-q117451227-answer-659885141cac36524243","evidence:doppelganger-q117451227"],"sourceIds":["ready-scan-subjects"],"provenance":[{"snapshotId":"doppelganger-q117451227-content-e18314c88e1215e6-snapshot","sourceId":"ready-scan-subjects","sourceRecordId":"Q117451227","sourceRevisionId":"Q117451227:content:f99b2793133c67f2","sourceContentHash":"fnv1a64:cbf357a870d4ce8f","recordRevisionId":"Q117451227:content:f99b2793133c67f2","recordContentHash":"fnv1a64:30d9d11fb37bca28","sourceCanonicalUrl":"https://www.doppelganger.it/","sourceModifiedAt":"2026-10-21T23:46:04.256Z","observedOn":"2026-10-21","permission":{"basis":"public_information","evidenceUrl":"https://www.doppelganger.it/"},"attributionUrl":"https://www.doppelganger.it/"}],"quality":{"method":"same_kind_unique_trigram_floor","minimumUniqueTrigramRatio":0.3,"status":"passed"},"title":"How to open a return and obtain a refund?","summary":"Cited source answers across 1 active corpus record.","question":"How to open a return and obtain a refund?","answers":[{"entitySlug":"doppelganger-q117451227","entityName":"Doppelgänger","answer":"“If during the order creation you chose not to create an account and followed the Guest order procedure, you can request a return by clicking on: Guest return The order number required to start the return is visible in the order confirmation email.”","sourceUrls":["https://www.doppelganger.it/en/FAQ-reply.html"]}]}