{"schemaVersion":"ready-scan.discovery-surface.v1","id":"urn:readyscan:corpus:buyer-question:etro-q1371677-answer-5f7874b0387e87cbfad0","key":"buyer_question:etro-q1371677-answer-5f7874b0387e87cbfad0","kind":"buyer_question","slug":"etro-q1371677-answer-5f7874b0387e87cbfad0","canonicalUrl":"https://directory.readyscan.ai/corpus/buyer-question/etro-q1371677-answer-5f7874b0387e87cbfad0","machineUrl":"https://directory.readyscan.ai/discovery/corpus/buyer-question/etro-q1371677-answer-5f7874b0387e87cbfad0.json","datePublished":"2026-10-27","dateModified":"2026-10-27","materialFingerprint":"fnv1a64:0870860ddeaa4101","membershipFingerprint":"fnv1a64:7cc459146494aca3","relatedEntitySlugs":["etro-q1371677"],"relatedSurfaceKeys":["buyer_question:etro-q1371677-answer-1e445e35ad13f496a866","buyer_question:etro-q1371677-answer-1f7eed82547c79f83775","buyer_question:etro-q1371677-answer-44981cda978a9de385d2","buyer_question:etro-q1371677-answer-82cac365f7b8cb306b92","buyer_question:etro-q1371677-answer-8bde6c1c200228f7a402","buyer_question:etro-q1371677-answer-9715978156a340dbf0eb","buyer_question:etro-q1371677-answer-cfc2befb14fbda7d446e","buyer_question:etro-q1371677-answer-d36435d64b95be97c8ae","buyer_question:etro-q1371677-answer-d6e90e68a74daea20cb7","evidence:etro-q1371677"],"sourceIds":["ready-scan-subjects"],"provenance":[{"snapshotId":"etro-q1371677-content-e2f95cd73cbc71d6-snapshot","sourceId":"ready-scan-subjects","sourceRecordId":"Q1371677","sourceRevisionId":"Q1371677:content:9aac15edfb15ea86","sourceContentHash":"fnv1a64:b960226e92eed121","recordRevisionId":"Q1371677:content:9aac15edfb15ea86","recordContentHash":"fnv1a64:4dbee1bf0490a8b9","sourceCanonicalUrl":"https://www.etro.com/","sourceModifiedAt":"2026-10-27T11:58:37.302Z","observedOn":"2026-10-27","permission":{"basis":"public_information","evidenceUrl":"https://www.etro.com/"},"attributionUrl":"https://www.etro.com/"}],"quality":{"method":"same_kind_unique_trigram_floor","minimumUniqueTrigramRatio":0.3,"status":"passed"},"title":"Can I change or cancel the details of an order?","summary":"Cited source answers across 1 active corpus record.","question":"Can I change or cancel the details of an order?","answers":[{"entitySlug":"etro-q1371677","entityName":"Etro","answer":"“If you need to change or cancel your order, contact us as soon as possible. We will do whatever we can to satisfy your request but we cannot guarantee that your order can be changed once it has been forwarded. Orders being processed cannot be changed or cancelled.”","sourceUrls":["https://www.etro.com/row-en/faq.html"]}]}