{"schemaVersion":"ready-scan.discovery-surface.v1","id":"urn:readyscan:corpus:buyer-question:falconeri-q28056375-answer-d305d48a150c5f6fbe0d","key":"buyer_question:falconeri-q28056375-answer-d305d48a150c5f6fbe0d","kind":"buyer_question","slug":"falconeri-q28056375-answer-d305d48a150c5f6fbe0d","canonicalUrl":"https://directory.readyscan.ai/corpus/buyer-question/falconeri-q28056375-answer-d305d48a150c5f6fbe0d","machineUrl":"https://directory.readyscan.ai/discovery/corpus/buyer-question/falconeri-q28056375-answer-d305d48a150c5f6fbe0d.json","datePublished":"2026-10-24","dateModified":"2026-10-24","materialFingerprint":"fnv1a64:2f8c3ff306935b97","membershipFingerprint":"fnv1a64:37370a65d7974ac0","relatedEntitySlugs":["falconeri-q28056375"],"relatedSurfaceKeys":["buyer_question:falconeri-q28056375-answer-76655ddfb40c382c049f","buyer_question:falconeri-q28056375-answer-8613ab3bfd778f01eb0b","buyer_question:falconeri-q28056375-answer-9111ba00b3745850a723","buyer_question:falconeri-q28056375-answer-a13b7d318108cc58e122","evidence:falconeri-q28056375"],"sourceIds":["ready-scan-subjects"],"provenance":[{"snapshotId":"falconeri-q28056375-content-135686d5de15d5b6-snapshot","sourceId":"ready-scan-subjects","sourceRecordId":"Q28056375","sourceRevisionId":"Q28056375:content:75247082c9f65bb1","sourceContentHash":"fnv1a64:79a49cb58b56ad32","recordRevisionId":"Q28056375:content:75247082c9f65bb1","recordContentHash":"fnv1a64:9e05157596fc0908","sourceCanonicalUrl":"https://www.falconeri.com/","sourceModifiedAt":"2026-10-24T00:14:09.403Z","observedOn":"2026-10-24","permission":{"basis":"public_information","evidenceUrl":"https://www.falconeri.com/"},"attributionUrl":"https://www.falconeri.com/"}],"quality":{"method":"same_kind_unique_trigram_floor","minimumUniqueTrigramRatio":0.3,"status":"passed"},"title":"I have not received my order yet, what should I do?","summary":"Cited source answers across 1 active corpus record.","question":"I have not received my order yet, what should I do?","answers":[{"entitySlug":"falconeri-q28056375","entityName":"Falconeri","answer":"“You can check the status of your order at any time by entering the \"ORDERS\" section in your account. If you have not registered on the website, you can directly access the Follow your order/return section.”","sourceUrls":["https://www.falconeri.com/be/customer-service-faq.html"]}]}