{"schemaVersion":"ready-scan.discovery-surface.v1","id":"urn:readyscan:corpus:buyer-question:jitrois-q140057218-answer-1d4af20147074b698a3e","key":"buyer_question:jitrois-q140057218-answer-1d4af20147074b698a3e","kind":"buyer_question","slug":"jitrois-q140057218-answer-1d4af20147074b698a3e","canonicalUrl":"https://directory.readyscan.ai/corpus/buyer-question/jitrois-q140057218-answer-1d4af20147074b698a3e","machineUrl":"https://directory.readyscan.ai/discovery/corpus/buyer-question/jitrois-q140057218-answer-1d4af20147074b698a3e.json","datePublished":"2026-10-25","dateModified":"2026-10-25","materialFingerprint":"fnv1a64:491e62691a4ad1d9","membershipFingerprint":"fnv1a64:7eae9a12522f3c91","relatedEntitySlugs":["jitrois-q140057218"],"relatedSurfaceKeys":["buyer_question:jitrois-q140057218-answer-a4c9c5f9d9a2ecb593c4","buyer_question:jitrois-q140057218-answer-dba526dad2dbd89c1a99","buyer_question:jitrois-q140057218-answer-ffaa16c2b8093cc9081d","evidence:jitrois-q140057218","relationship:jitrois-q140057218-products-and-services"],"sourceIds":["ready-scan-subjects"],"provenance":[{"snapshotId":"jitrois-q140057218-content-fa20f5492c249c1b-snapshot","sourceId":"ready-scan-subjects","sourceRecordId":"Q140057218","sourceRevisionId":"Q140057218:content:dedd32bc88c9726f","sourceContentHash":"fnv1a64:bd594b68294a0e50","recordRevisionId":"Q140057218:content:dedd32bc88c9726f","recordContentHash":"fnv1a64:d98ddcb62f24d6a1","sourceCanonicalUrl":"https://jitrois.com/","sourceModifiedAt":"2026-10-25T22:13:58.761Z","observedOn":"2026-10-25","permission":{"basis":"public_information","evidenceUrl":"https://jitrois.com/"},"attributionUrl":"https://jitrois.com/"}],"quality":{"method":"same_kind_unique_trigram_floor","minimumUniqueTrigramRatio":0.3,"status":"passed"},"title":"How do I return or exchange an item?","summary":"Cited source answers across 1 active corpus record.","question":"How do I return or exchange an item?","answers":[{"entitySlug":"jitrois-q140057218","entityName":"Jitrois","answer":"“Simply contact our customer service department by sending an e-mail to customerservice@jitrois.com within 14 calendar days from the delivery date. The service will then send you a pre-paid returning label to send the product back to Jitrois.”","sourceUrls":["https://jitrois.com/pages/faqs"]}]}