{"schemaVersion":"ready-scan.discovery-surface.v1","id":"urn:readyscan:corpus:buyer-question:kav-q141540947-answer-e234be628b7eae3f4e38","key":"buyer_question:kav-q141540947-answer-e234be628b7eae3f4e38","kind":"buyer_question","slug":"kav-q141540947-answer-e234be628b7eae3f4e38","canonicalUrl":"https://directory.readyscan.ai/corpus/buyer-question/kav-q141540947-answer-e234be628b7eae3f4e38","machineUrl":"https://directory.readyscan.ai/discovery/corpus/buyer-question/kav-q141540947-answer-e234be628b7eae3f4e38.json","datePublished":"2026-10-26","dateModified":"2026-10-26","materialFingerprint":"fnv1a64:5236054b45e60946","membershipFingerprint":"fnv1a64:5af3eba936651b9c","relatedEntitySlugs":["kav-q141540947"],"relatedSurfaceKeys":["buyer_question:kav-q141540947-answer-01e835a384be4c0acab0","buyer_question:kav-q141540947-answer-44c111c4317f897544c4","buyer_question:kav-q141540947-answer-cc758bd1e31d76837265","evidence:kav-q141540947"],"sourceIds":["ready-scan-subjects"],"provenance":[{"snapshotId":"kav-q141540947-content-896e2a4537c07da3-snapshot","sourceId":"ready-scan-subjects","sourceRecordId":"Q141540947","sourceRevisionId":"Q141540947:content:f3285cbc7f4419b4","sourceContentHash":"fnv1a64:54a1906475716a9e","recordRevisionId":"Q141540947:content:f3285cbc7f4419b4","recordContentHash":"fnv1a64:dc78bc7f794dce31","sourceCanonicalUrl":"https://kav-channels.io/","sourceModifiedAt":"2026-10-26T14:15:12.497Z","observedOn":"2026-10-26","permission":{"basis":"public_information","evidenceUrl":"https://kav-channels.io/"},"attributionUrl":"https://kav-channels.io/"}],"quality":{"method":"same_kind_unique_trigram_floor","minimumUniqueTrigramRatio":0.3,"status":"passed"},"title":"How does Kav know who the customer is?","summary":"Cited source answers across 1 active corpus record.","question":"How does Kav know who the customer is?","answers":[{"entitySlug":"kav-q141540947","entityName":"Kav","answer":"“When a question touches personal data, the customer signs in — with a one-time code or through your own identity system. Identity is decided on the server from the verified session, never from a number typed into the chat. Every capability declares the level of assurance it needs.”","sourceUrls":["https://kav-channels.io/"]}]}