{"schemaVersion":"ready-scan.discovery-surface.v1","id":"urn:readyscan:corpus:buyer-question:prouds-q18636715-answer-17fa0b12d4fbfb9fc389","key":"buyer_question:prouds-q18636715-answer-17fa0b12d4fbfb9fc389","kind":"buyer_question","slug":"prouds-q18636715-answer-17fa0b12d4fbfb9fc389","canonicalUrl":"https://directory.readyscan.ai/corpus/buyer-question/prouds-q18636715-answer-17fa0b12d4fbfb9fc389","machineUrl":"https://directory.readyscan.ai/discovery/corpus/buyer-question/prouds-q18636715-answer-17fa0b12d4fbfb9fc389.json","datePublished":"2026-10-24","dateModified":"2026-10-24","materialFingerprint":"fnv1a64:99cc07daf4dcf6f0","membershipFingerprint":"fnv1a64:b2e74ac4b9cce8bb","relatedEntitySlugs":["prouds-q18636715"],"relatedSurfaceKeys":["buyer_question:prouds-q18636715-answer-23be0c8002beefb2ae62","buyer_question:prouds-q18636715-answer-42f6c185195e6a36569f","buyer_question:prouds-q18636715-answer-ae14b0dd82b3f117931c","buyer_question:prouds-q18636715-answer-ca356f74e2b15cac5ea8","buyer_question:prouds-q18636715-answer-f562ac42d2ada6aa85e4","evidence:prouds-q18636715"],"sourceIds":["ready-scan-subjects"],"provenance":[{"snapshotId":"prouds-q18636715-content-dd43d9b86fd952b6-snapshot","sourceId":"ready-scan-subjects","sourceRecordId":"Q18636715","sourceRevisionId":"Q18636715:content:312f07909f183d7e","sourceContentHash":"fnv1a64:5a15fe8e4934b9ae","recordRevisionId":"Q18636715:content:312f07909f183d7e","recordContentHash":"fnv1a64:ab3e1560212d67b1","sourceCanonicalUrl":"https://www.prouds.com.au/","sourceModifiedAt":"2026-10-24T17:31:31.652Z","observedOn":"2026-10-24","permission":{"basis":"public_information","evidenceUrl":"https://www.prouds.com.au/"},"attributionUrl":"https://www.prouds.com.au/"}],"quality":{"method":"same_kind_unique_trigram_floor","minimumUniqueTrigramRatio":0.3,"status":"passed"},"title":"How do i know if my order has been placed?","summary":"Cited source answers across 1 active corpus record.","question":"How do i know if my order has been placed?","answers":[{"entitySlug":"prouds-q18636715","entityName":"Prouds","answer":"“Once you have completed payment on our website and it has been cleared you will receive a confirmation of receipt email. If an order has been placed and payment has been made but no email has been received please firstly check your junk mail file then email customer.service@prouds.com.au with your contact details.”","sourceUrls":["https://www.prouds.com.au/faq"]}]}