{"schemaVersion":"ready-scan.discovery-surface.v1","id":"urn:readyscan:corpus:buyer-question:rianni-tech-q141378415-answer-4d194b815936a4d861d8","key":"buyer_question:rianni-tech-q141378415-answer-4d194b815936a4d861d8","kind":"buyer_question","slug":"rianni-tech-q141378415-answer-4d194b815936a4d861d8","canonicalUrl":"https://directory.readyscan.ai/corpus/buyer-question/rianni-tech-q141378415-answer-4d194b815936a4d861d8","machineUrl":"https://directory.readyscan.ai/discovery/corpus/buyer-question/rianni-tech-q141378415-answer-4d194b815936a4d861d8.json","datePublished":"2026-10-21","dateModified":"2026-10-21","materialFingerprint":"fnv1a64:50e8b8f04f87e89b","membershipFingerprint":"fnv1a64:2fcd22417809b2d9","relatedEntitySlugs":["rianni-tech-q141378415"],"relatedSurfaceKeys":["buyer_question:rianni-tech-q141378415-answer-05c3699d2d4df96b115b","buyer_question:rianni-tech-q141378415-answer-6f7259662db481110a4c","buyer_question:rianni-tech-q141378415-answer-a29057beb1eefe768a68","buyer_question:rianni-tech-q141378415-answer-ba7b61f86b99f1950c83","buyer_question:rianni-tech-q141378415-answer-babf706e82e969122d3d","buyer_question:rianni-tech-q141378415-answer-bae8126e1cea22b0bb03","buyer_question:rianni-tech-q141378415-answer-d449e8506c68d310f561","evidence:rianni-tech-q141378415"],"sourceIds":["ready-scan-subjects"],"provenance":[{"snapshotId":"rianni-tech-q141378415-content-a3e380d77b195133-snapshot","sourceId":"ready-scan-subjects","sourceRecordId":"Q141378415","sourceRevisionId":"Q141378415:content:7a28475c53a669d9","sourceContentHash":"fnv1a64:3664548eee8cf78e","recordRevisionId":"Q141378415:content:7a28475c53a669d9","recordContentHash":"fnv1a64:49fb3826bbc7e918","sourceCanonicalUrl":"https://riannitech.com/","sourceModifiedAt":"2026-10-21T07:38:56.986Z","observedOn":"2026-10-21","permission":{"basis":"public_information","evidenceUrl":"https://riannitech.com/"},"attributionUrl":"https://riannitech.com/"}],"quality":{"method":"same_kind_unique_trigram_floor","minimumUniqueTrigramRatio":0.3,"status":"passed"},"title":"What does ongoing IT support include?","summary":"Cited source answers across 1 active corpus record.","question":"What does ongoing IT support include?","answers":[{"entitySlug":"rianni-tech-q141378415","entityName":"Rianni Tech","answer":"“Two plans, both priced per device per month with a three-device minimum. Essentials ($50) covers monitoring, updates and patching, security settings, and backup checks, with troubleshooting billed hourly. Managed ($100) adds unlimited remote support during business hours. Your quote lists the covered devices, response expectations, and anything billed separately, such as on-site visits, servers, and network hardware.”","sourceUrls":["https://riannitech.com/managed-it-lake-county"]}]}