{"schemaVersion":"ready-scan.discovery-surface.v1","id":"urn:readyscan:corpus:buyer-question:shipsigma-q139074516-answer-d43e950537e1bc7a471a","key":"buyer_question:shipsigma-q139074516-answer-d43e950537e1bc7a471a","kind":"buyer_question","slug":"shipsigma-q139074516-answer-d43e950537e1bc7a471a","canonicalUrl":"https://directory.readyscan.ai/corpus/buyer-question/shipsigma-q139074516-answer-d43e950537e1bc7a471a","machineUrl":"https://directory.readyscan.ai/discovery/corpus/buyer-question/shipsigma-q139074516-answer-d43e950537e1bc7a471a.json","datePublished":"2026-10-26","dateModified":"2026-10-26","materialFingerprint":"fnv1a64:fc3613bc3a69b2e4","membershipFingerprint":"fnv1a64:28cd94ef4646597b","relatedEntitySlugs":["shipsigma-q139074516"],"relatedSurfaceKeys":["buyer_question:shipsigma-q139074516-answer-5d0b54555ff97ff72de9","buyer_question:shipsigma-q139074516-answer-a1e34656d268d1c91063","buyer_question:shipsigma-q139074516-answer-aea368fc0be3cd5d6a8a","buyer_question:shipsigma-q139074516-answer-e6d59d68ca2ff9aff284","buyer_question:shipsigma-q139074516-answer-f2b5fd4a3b0276be63a9","buyer_question:shipsigma-q139074516-answer-f7a2adb370b174ae2d32","evidence:shipsigma-q139074516","relationship:shipsigma-q139074516-products-and-services"],"sourceIds":["ready-scan-subjects"],"provenance":[{"snapshotId":"shipsigma-q139074516-content-a344e3c7c20e0f6f-snapshot","sourceId":"ready-scan-subjects","sourceRecordId":"Q139074516","sourceRevisionId":"Q139074516:content:d7031ee6a2f43226","sourceContentHash":"fnv1a64:1ad1657670a06f0a","recordRevisionId":"Q139074516:content:d7031ee6a2f43226","recordContentHash":"fnv1a64:b445ee3629c9464f","sourceCanonicalUrl":"https://shipsigma.com/","sourceModifiedAt":"2026-10-26T20:07:23.619Z","observedOn":"2026-10-26","permission":{"basis":"public_information","evidenceUrl":"https://shipsigma.com/"},"attributionUrl":"https://shipsigma.com/"}],"quality":{"method":"same_kind_unique_trigram_floor","minimumUniqueTrigramRatio":0.3,"status":"passed"},"title":"Are late delivery refunds issued by UPS and FedEx automatically?","summary":"Cited source answers across 1 active corpus record.","question":"Are late delivery refunds issued by UPS and FedEx automatically?","answers":[{"entitySlug":"shipsigma-q139074516","entityName":"ShipSigma","answer":"“No. UPS and FedEx guarantee on-time delivery for most service levels and are contractually liable for refunds when shipments arrive late, but shippers must identify eligible shipments and file claims to receive credits. A continuous audit catches these refunds across every billing cycle.”","sourceUrls":["https://shipsigma.com/parcel-audit-services"]}]}