{"schemaVersion":"ready-scan.discovery-surface.v1","id":"urn:readyscan:corpus:evidence:aissist-q139984242","key":"evidence:aissist-q139984242","kind":"evidence","slug":"aissist-q139984242","canonicalUrl":"https://directory.readyscan.ai/corpus/evidence/aissist-q139984242","machineUrl":"https://directory.readyscan.ai/discovery/corpus/evidence/aissist-q139984242.json","datePublished":"2026-07-29","dateModified":"2026-10-19","materialFingerprint":"fnv1a64:209e51ae80783b4b","membershipFingerprint":"fnv1a64:35eab8823a4bee4f","relatedEntitySlugs":["aissist-q139984242"],"relatedSurfaceKeys":["buyer_question:aissist-q139984242-answer-38245e95606ca5751e34","buyer_question:aissist-q139984242-answer-43fa0e405b9f61333f8f","buyer_question:aissist-q139984242-answer-7d8924abef9b4cdd7d2e","buyer_question:aissist-q139984242-answer-82154fc7e7eaf8017d3b","buyer_question:aissist-q139984242-answer-851951dbee27c11fc2a1","buyer_question:aissist-q139984242-answer-8d2ef891df9550e482f8","buyer_question:aissist-q139984242-answer-af6d660ae32412fb8854","buyer_question:aissist-q139984242-answer-afb8de40bc026297b538","buyer_question:aissist-q139984242-answer-d91afe8b3008e2bd5f49","buyer_question:aissist-q139984242-answer-eb2344ec1a0fd115aace","relationship:aissist-q139984242-products-and-services"],"sourceIds":["ready-scan-subjects"],"provenance":[{"snapshotId":"aissist-q139984242-content-be108fbe76661836-snapshot","sourceId":"ready-scan-subjects","sourceRecordId":"Q139984242","sourceRevisionId":"Q139984242:content:bf28f29dbb035c20","sourceContentHash":"fnv1a64:23a4081fdb4bcbba","recordRevisionId":"Q139984242:content:bf28f29dbb035c20","recordContentHash":"fnv1a64:45a5ca035a71de50","sourceCanonicalUrl":"https://aissist.io/","sourceModifiedAt":"2026-10-19T19:32:11.167Z","observedOn":"2026-10-19","permission":{"basis":"public_information","evidenceUrl":"https://aissist.io/"},"attributionUrl":"https://aissist.io/"}],"quality":{"method":"same_kind_unique_trigram_floor","minimumUniqueTrigramRatio":0.3,"status":"passed"},"title":"aissist — company guide","summary":"Aissist.io: “Agentic AI software for customer support, sales, and workflow automation.”","facts":[{"id":"content-native-digital-agencies-3c79573d6b94f6e1-a-f60768b44351eb9e8272","label":"Aissist.io","value":"“Agentic AI software for customer support, sales, and workflow automation.”","sourceUrls":["https://aissist.io/"]},{"id":"content-native-digital-agencies-3c79573d6b94f6e1-a-38245e95606ca5751e34","label":"What does Aissist do?","value":"“Aissist is an independent AI agent for customer service and sales. It resolves conversations end to end inside Zendesk, Intercom, Freshdesk, Salesforce, HubSpot, Kustomer, Front and Gorgias, and hands sensitive cases to your team.”","sourceUrls":["https://aissist.io/"]},{"id":"content-native-digital-agencies-3c79573d6b94f6e1-a-afb8de40bc026297b538","label":"How does pricing work?","value":"“You pay for actual AI usage, and every resolution is capped: $0.20 for email, forms and social, $0.60 for chat, WhatsApp and SMS. Simple questions cost less, complex ones never cost more than the cap, and handoffs are free. See pricing details.”","sourceUrls":["https://aissist.io/"]},{"id":"content-native-digital-agencies-3c79573d6b94f6e1-a-d91afe8b3008e2bd5f49","label":"How does it avoid wrong answers?","value":"“It answers only from your knowledge base, policies and connected systems, and escalates anything sensitive, unclear or out of policy with the conversation attached. See how we keep AI reliable.”","sourceUrls":["https://aissist.io/"]},{"id":"content-native-digital-agencies-3c79573d6b94f6e1-a-851951dbee27c11fc2a1","label":"Does it replace my support team?","value":"“No. It resolves routine conversations so your team can focus on complex ones, and customers can always reach a human in one step.”","sourceUrls":["https://aissist.io/"]},{"id":"content-native-digital-agencies-3c79573d6b94f6e1-a-eb2344ec1a0fd115aace","label":"What is agentic AI in customer support?","value":"“Agentic AI in customer support goes beyond answering questions. It can reason through complex issues, use business context, coordinate system actions, and escalate intelligently when a case needs human judgment.”","sourceUrls":["https://aissist.io/"]},{"id":"content-native-digital-agencies-3c79573d6b94f6e1-a-82154fc7e7eaf8017d3b","label":"What is AgentMesh?","value":"“AgentMesh is Aissist.io's agentic AI workforce for support and sales: specialized AI agents that complete work end-to-end inside the systems and workflows your team already uses. It runs on Aissist.io's proprietary Multi-Agent Platform, so several specialized agents collaborate on one case to resolve complex issues reliably.”","sourceUrls":["https://aissist.io/product/agentmesh-agentic-ai-workforce"]},{"id":"content-native-digital-agencies-3c79573d6b94f6e1-a-8d2ef891df9550e482f8","label":"How does AgentMesh measure success?","value":"“The primary metrics are resolution, error rate, and CSAT: 83% average resolution, an error rate under 1%, and 4.8 / 5.0 CSAT across projects through March 31, 2026. All three matter — good automation improves them together instead of trading one away for another.”","sourceUrls":["https://aissist.io/product/agentmesh-agentic-ai-workforce"]},{"id":"content-native-digital-agencies-3c79573d6b94f6e1-a-43fa0e405b9f61333f8f","label":"What makes AgentMesh reliable for enterprise use?","value":"“Aissist.io built an AI governance framework from day one to reduce hallucination, enforce policy and compliance rules, and ensure timely escalation.”","sourceUrls":["https://aissist.io/product/agentmesh-agentic-ai-workforce"]},{"id":"content-native-digital-agencies-3c79573d6b94f6e1-a-af6d660ae32412fb8854","label":"Can AgentMesh handle both support and sales?","value":"“Yes. AgentMesh is used across customer support and sales almost evenly, because those journeys are increasingly connected in practice.”","sourceUrls":["https://aissist.io/product/agentmesh-agentic-ai-workforce"]},{"id":"content-native-digital-agencies-3c79573d6b94f6e1-a-7d8924abef9b4cdd7d2e","label":"Can AgentMesh handle multiple media types?","value":"“Yes. AgentMesh supports text, image, video, and voice messages, so it can work from the same kinds of inputs that human teams use during real operations.”","sourceUrls":["https://aissist.io/product/agentmesh-agentic-ai-workforce"]},{"id":"content-native-digital-agencies-3c79573d6b94f6e1-a-f1274f6bf8e530800137","label":"Agentic AI Platform for Customer Support and Sales","value":"“Aissist.io helps enterprises automate customer support, sales workflows, and operational execution with multi-agent AI.”","sourceUrls":["https://aissist.io/product/agentmesh-agentic-ai-workforce"]}]}