{"schemaVersion":"ready-scan.discovery-surface.v1","id":"urn:readyscan:corpus:evidence:footgear-q116290280","key":"evidence:footgear-q116290280","kind":"evidence","slug":"footgear-q116290280","canonicalUrl":"https://directory.readyscan.ai/corpus/evidence/footgear-q116290280","machineUrl":"https://directory.readyscan.ai/discovery/corpus/evidence/footgear-q116290280.json","datePublished":"2026-07-29","dateModified":"2026-10-27","materialFingerprint":"fnv1a64:24f591ef21629333","membershipFingerprint":"fnv1a64:ab594c0144f50320","relatedEntitySlugs":["footgear-q116290280"],"relatedSurfaceKeys":["buyer_question:footgear-q116290280-answer-275d43a341b54bac5b29","buyer_question:footgear-q116290280-answer-279f433a618ed8637785","buyer_question:footgear-q116290280-answer-2ed353d476558e03abbd","buyer_question:footgear-q116290280-answer-53d9306b68f5e84c64b6","buyer_question:footgear-q116290280-answer-82d5dfe74c02d940b150","buyer_question:footgear-q116290280-answer-980b241917ec3814b6c5","buyer_question:footgear-q116290280-answer-9f31c728d4918dc1fc6a","buyer_question:footgear-q116290280-answer-a4f46194be1a0b365743","buyer_question:footgear-q116290280-answer-d100b18c450596ebbd9e","buyer_question:footgear-q116290280-answer-e1231239f92e193bd305","buyer_question:footgear-q116290280-answer-f6135497e14310b299f7"],"sourceIds":["ready-scan-subjects"],"provenance":[{"snapshotId":"footgear-q116290280-content-f7101c7178e3acf6-snapshot","sourceId":"ready-scan-subjects","sourceRecordId":"Q116290280","sourceRevisionId":"Q116290280:content:9d75794a0c1d7643","sourceContentHash":"fnv1a64:822b17213ae54c46","recordRevisionId":"Q116290280:content:9d75794a0c1d7643","recordContentHash":"fnv1a64:5490d425fbeb4819","sourceCanonicalUrl":"https://www.footgear.co.za/","sourceModifiedAt":"2026-10-27T00:00:30.078Z","observedOn":"2026-10-27","permission":{"basis":"public_information","evidenceUrl":"https://www.footgear.co.za/"},"attributionUrl":"https://www.footgear.co.za/"}],"quality":{"method":"same_kind_unique_trigram_floor","minimumUniqueTrigramRatio":0.3,"status":"passed"},"title":"Footgear — company guide","summary":"Footgear: Footwear chain in South Africa. Website: https://www.footgear.co.za/","facts":[{"id":"content-native-digital-agencies-1ec8a5570772879c-a-2ed353d476558e03abbd","label":"WHAT ARE OUR INSTORE PAYMENT OPTIONS?","value":"“Customers can make payments via cash, debit card, credit card, PayJustNow and RCS.”","sourceUrls":["https://www.footgear.co.za/customer-care/frequently-asked-questions/"]},{"id":"content-native-digital-agencies-1ec8a5570772879c-a-279f433a618ed8637785","label":"DOES FOOTGEAR HAVE AN ACCOUNT OPTION?","value":"“No, unfortunately we do not offer an on-account purchase option.”","sourceUrls":["https://www.footgear.co.za/customer-care/frequently-asked-questions/"]},{"id":"content-native-digital-agencies-1ec8a5570772879c-a-e1231239f92e193bd305","label":"HOW DOES OUR LAYBUY SERVICE WORK?","value":"“At Footgear you can plan ahead by securing your purchase by means of a lay buy, with 4 easy facts.”","sourceUrls":["https://www.footgear.co.za/customer-care/frequently-asked-questions/"]},{"id":"content-native-digital-agencies-1ec8a5570772879c-a-a4f46194be1a0b365743","label":"WHAT IS OUR KEEP-ASIDE / SET-ASIDES PROCESS?","value":"“At Footgear we will gladly assist customers who need an item or two set aside.”","sourceUrls":["https://www.footgear.co.za/customer-care/frequently-asked-questions/"]},{"id":"content-native-digital-agencies-1ec8a5570772879c-a-f6135497e14310b299f7","label":"HOW DO I REDEEM VOUCHERS (WICODE)?","value":"“Any voucher codes issued through WiCode, are only redeemable in-store.”","sourceUrls":["https://www.footgear.co.za/customer-care/frequently-asked-questions/"]},{"id":"content-native-digital-agencies-1ec8a5570772879c-a-980b241917ec3814b6c5","label":"WHAT IS OUR REFUNDS POLICY?","value":"“If you are unhappy with your purchase and wish to return it, you may do so within 30 days of purchase.”","sourceUrls":["https://www.footgear.co.za/customer-care/frequently-asked-questions/"]},{"id":"content-native-digital-agencies-1ec8a5570772879c-a-82d5dfe74c02d940b150","label":"HOW WILL I BE REFUNDED AND LONG WILL MY REFUND TAKE?","value":"“Refunds will be made to the original form of purchase.”","sourceUrls":["https://www.footgear.co.za/customer-care/frequently-asked-questions/"]},{"id":"content-native-digital-agencies-1ec8a5570772879c-a-d100b18c450596ebbd9e","label":"WHAT IS OUR EXCHANGE POLICY?","value":"“If you have changed your mind and wish to exchange your purchase for something else, you may do so within 30 days of purchase.”","sourceUrls":["https://www.footgear.co.za/customer-care/frequently-asked-questions/"]},{"id":"content-native-digital-agencies-1ec8a5570772879c-a-275d43a341b54bac5b29","label":"WHAT GUARANTEE DO WE OFFER?","value":"“As per the CPA, all product carries a full manufacturer’s guarantee, subject to reasonable wear-and-tear for 6 months.”","sourceUrls":["https://www.footgear.co.za/customer-care/frequently-asked-questions/"]},{"id":"content-native-digital-agencies-1ec8a5570772879c-a-53d9306b68f5e84c64b6","label":"WHY CAN I NO LONGER PURCHASE ONLINE?","value":"“For now, we are taking a Digital Detox, to look into ways to improve our online customer journey.”","sourceUrls":["https://www.footgear.co.za/customer-care/frequently-asked-questions/"]},{"id":"content-native-digital-agencies-1ec8a5570772879c-a-9f31c728d4918dc1fc6a","label":"WHICH BROWSERS WORK WELL FOR OUR WEBSITE?","value":"“The recommended browsers for our website are Microsoft Edge, Google Chrome or Safari.”","sourceUrls":["https://www.footgear.co.za/customer-care/frequently-asked-questions/"]},{"id":"source-description","label":"About","value":"Footwear chain in South Africa.","sourceUrls":["https://www.wikidata.org/wiki/Special:EntityData/Q116290280.json?revision=2433169159"]},{"id":"source-listed-website","label":"Website","value":"https://www.footgear.co.za/","sourceUrls":["https://www.wikidata.org/wiki/Special:EntityData/Q116290280.json?revision=2433169159"]}]}