{"schemaVersion":"ready-scan.discovery-surface.v1","id":"urn:readyscan:corpus:evidence:livetiles-q43083498","key":"evidence:livetiles-q43083498","kind":"evidence","slug":"livetiles-q43083498","canonicalUrl":"https://directory.readyscan.ai/corpus/evidence/livetiles-q43083498","machineUrl":"https://directory.readyscan.ai/discovery/corpus/evidence/livetiles-q43083498.json","datePublished":"2026-07-29","dateModified":"2026-10-20","materialFingerprint":"fnv1a64:779a2d0d16122d2f","membershipFingerprint":"fnv1a64:40d4f1ea89e20f37","relatedEntitySlugs":["livetiles-q43083498"],"relatedSurfaceKeys":["buyer_question:livetiles-q43083498-answer-22288a63a461c437fcf6","buyer_question:livetiles-q43083498-answer-2eecd083a04b8a88a3b0","buyer_question:livetiles-q43083498-answer-6e9c335d93c449118803","buyer_question:livetiles-q43083498-answer-cd72714cda9d427929b4","buyer_question:livetiles-q43083498-answer-da36ac52f6b7d88196d3"],"sourceIds":["ready-scan-subjects"],"provenance":[{"snapshotId":"livetiles-q43083498-content-17ee01a90e1faea4-snapshot","sourceId":"ready-scan-subjects","sourceRecordId":"Q43083498","sourceRevisionId":"Q43083498:content:416510e255bd06a3","sourceContentHash":"fnv1a64:bc720ca4f649e457","recordRevisionId":"Q43083498:content:416510e255bd06a3","recordContentHash":"fnv1a64:003ca107ac678660","sourceCanonicalUrl":"https://livetilesglobal.com/","sourceModifiedAt":"2026-10-20T04:12:32.581Z","observedOn":"2026-10-20","permission":{"basis":"public_information","evidenceUrl":"https://livetilesglobal.com/"},"attributionUrl":"https://livetilesglobal.com/"}],"quality":{"method":"same_kind_unique_trigram_floor","minimumUniqueTrigramRatio":0.3,"status":"passed"},"title":"LiveTiles — company guide","summary":"LiveTiles: Technology company. Website: https://livetilesglobal.com/","facts":[{"id":"content-native-digital-agencies-605ff8222f1fd308-a-6e9c335d93c449118803","label":"What free resources are available to me as a LiveTiles Customer?","value":"“As a customer you can find answers to questions 24/7 in the LiveTiles knowledge base stocked with helpful articles and videos.”","sourceUrls":["https://livetilesglobal.com/livetiles-pro/support-services/"]},{"id":"content-native-digital-agencies-605ff8222f1fd308-a-2eecd083a04b8a88a3b0","label":"How do I contact my support team?","value":"“LiveTiles support team can be contacted by submitting a request from the LiveTiles Knowledge Base.”","sourceUrls":["https://livetilesglobal.com/livetiles-pro/support-services/"]},{"id":"content-native-digital-agencies-605ff8222f1fd308-a-22288a63a461c437fcf6","label":"When can I expect coverage from my support team?","value":"“Hours of coverage is defined by Support Plan and customer location. For customers on Bronze, Silver, and Gold plans, support business hour coverage is 9am-5pm based on the closest local LiveTiles support office to your location and the customer address on the Software Purchase Agreement. Excludes weekends and local state and federal public holidays.”","sourceUrls":["https://livetilesglobal.com/livetiles-pro/support-services/"]},{"id":"content-native-digital-agencies-605ff8222f1fd308-a-da36ac52f6b7d88196d3","label":"When does response time begin?","value":"“Response time begins once a ticket is opened. The response time is based upon your geographic business hours as described under support team coverage.”","sourceUrls":["https://livetilesglobal.com/livetiles-pro/support-services/"]},{"id":"content-native-digital-agencies-605ff8222f1fd308-a-cd72714cda9d427929b4","label":"Where can I find the full overview of LiveTiles Support services and terms?","value":"“Please reference this document for a full overview of our support services and terms.”","sourceUrls":["https://livetilesglobal.com/livetiles-pro/support-services/"]},{"id":"source-description","label":"About","value":"Technology company.","sourceUrls":["https://www.wikidata.org/wiki/Special:EntityData/Q43083498.json?revision=1497422073"]},{"id":"source-listed-website","label":"Website","value":"https://livetilesglobal.com/","sourceUrls":["https://www.wikidata.org/wiki/Special:EntityData/Q43083498.json?revision=1497422073"]}]}