{"schemaVersion":"ready-scan.discovery-surface.v1","id":"urn:readyscan:corpus:evidence:matrix-q128601667","key":"evidence:matrix-q128601667","kind":"evidence","slug":"matrix-q128601667","canonicalUrl":"https://directory.readyscan.ai/corpus/evidence/matrix-q128601667","machineUrl":"https://directory.readyscan.ai/discovery/corpus/evidence/matrix-q128601667.json","datePublished":"2026-07-29","dateModified":"2026-10-27","materialFingerprint":"fnv1a64:1716f55f3696582c","membershipFingerprint":"fnv1a64:bf92be6785345a84","relatedEntitySlugs":["matrix-q128601667"],"relatedSurfaceKeys":["buyer_question:matrix-q128601667-answer-0079a2a98537f8a9953a","buyer_question:matrix-q128601667-answer-3989d262e828851cbbcb","buyer_question:matrix-q128601667-answer-3f83721d77cfe100b099","buyer_question:matrix-q128601667-answer-56ee6be4705a41e3aef8","buyer_question:matrix-q128601667-answer-6810e54a6e6c4ca2f60f","buyer_question:matrix-q128601667-answer-75368e15672efc920433","buyer_question:matrix-q128601667-answer-7ab8df762c9ed78deb93","buyer_question:matrix-q128601667-answer-c100a20a337e465822f9","buyer_question:matrix-q128601667-answer-e75691b79690775e83c9"],"sourceIds":["ready-scan-subjects"],"provenance":[{"snapshotId":"matrix-q128601667-content-3b7333ca17c1a232-snapshot","sourceId":"ready-scan-subjects","sourceRecordId":"Q128601667","sourceRevisionId":"Q128601667:content:824f9df78ffaa507","sourceContentHash":"fnv1a64:75c39dc254647ad5","recordRevisionId":"Q128601667:content:824f9df78ffaa507","recordContentHash":"fnv1a64:fe7a3fc0a8c79451","sourceCanonicalUrl":"https://matrix.co.za/","sourceModifiedAt":"2026-10-27T05:57:17.699Z","observedOn":"2026-10-27","permission":{"basis":"public_information","evidenceUrl":"https://matrix.co.za/"},"attributionUrl":"https://matrix.co.za/"}],"quality":{"method":"same_kind_unique_trigram_floor","minimumUniqueTrigramRatio":0.3,"status":"passed"},"title":"Matrix — company guide","summary":"Matrix: Vehicle tracking and telematics company. Website: https://matrix.co.za/","facts":[{"id":"content-native-digital-agencies-c6bcbe4746cb6821-a-56ee6be4705a41e3aef8","label":"How much is a Matrix subscription?","value":"“You can subscribe to Matrix via various channels, including your insurance company, a fitment center, a car dealership, a call center or directly with MiX Telematics. The price will depend on which channel you subscribe through.”","sourceUrls":["https://matrix.co.za/frequently-asked-questions/"]},{"id":"content-native-digital-agencies-c6bcbe4746cb6821-a-75368e15672efc920433","label":"How do I get a Matrix tracking device?","value":"“You can subscribe to one of the Matrix Vehicle Tracking solutions by completing our online form. One of our consultants will contact you.”","sourceUrls":["https://matrix.co.za/frequently-asked-questions/"]},{"id":"content-native-digital-agencies-c6bcbe4746cb6821-a-3f83721d77cfe100b099","label":"What is a false alarm?","value":"“A false alarm constitutes any of the following incidents: not setting your vehicle in service override mode when necessary, disconnecting your battery without notifying MATRIX or unnecessarily pressing your panic button.”","sourceUrls":["https://matrix.co.za/frequently-asked-questions/"]},{"id":"content-native-digital-agencies-c6bcbe4746cb6821-a-e75691b79690775e83c9","label":"What do I do if my vehicle goes in for repairs or a service?","value":"“What do I do if my vehicle goes in for repairs or a service?”","sourceUrls":["https://matrix.co.za/frequently-asked-questions/"]},{"id":"content-native-digital-agencies-c6bcbe4746cb6821-a-6810e54a6e6c4ca2f60f","label":"How do I get a copy of my installation certificate to send to my Insurance Company?","value":"“You can request a copy via WhatsApp by sending ‘Hi to 087 240 6262’, or request it via the Matrix app.”","sourceUrls":["https://matrix.co.za/frequently-asked-questions/"]},{"id":"content-native-digital-agencies-c6bcbe4746cb6821-a-0079a2a98537f8a9953a","label":"How do I change my personal and emergency contact details?","value":"“It is essential that we always have your accurate and up-to-date personal details to enable us to assist you in an emergency situation.”","sourceUrls":["https://matrix.co.za/frequently-asked-questions/"]},{"id":"content-native-digital-agencies-c6bcbe4746cb6821-a-7ab8df762c9ed78deb93","label":"What is the warranty on the Matrix device?","value":"“The unit carries a one-year warranty and repairs thereafter will be for your account.”","sourceUrls":["https://matrix.co.za/frequently-asked-questions/"]},{"id":"content-native-digital-agencies-c6bcbe4746cb6821-a-c100a20a337e465822f9","label":"How do I know how the additional Matrix services work?","value":"“Download the latest user manual from the Matrix website.”","sourceUrls":["https://matrix.co.za/frequently-asked-questions/"]},{"id":"content-native-digital-agencies-c6bcbe4746cb6821-a-3989d262e828851cbbcb","label":"Who can subscribe to FireStop?","value":"“FireStop is exclusively available to active Matrix clients.”","sourceUrls":["https://matrix.co.za/frequently-asked-questions/"]},{"id":"source-description","label":"About","value":"Vehicle tracking and telematics company.","sourceUrls":["https://www.wikidata.org/wiki/Special:EntityData/Q128601667.json?revision=2221740999"]},{"id":"source-listed-website","label":"Website","value":"https://matrix.co.za/","sourceUrls":["https://www.wikidata.org/wiki/Special:EntityData/Q128601667.json?revision=2221740999"]}]}