{"schemaVersion":"ready-scan.discovery-entity.v3","id":"urn:readyscan:entity:chum-wellness-q140472385","slug":"chum-wellness-q140472385","kind":"entity","entityType":"Organization","canonicalUrl":"https://directory.readyscan.ai/entities/chum-wellness-q140472385","machineUrl":"https://directory.readyscan.ai/discovery/entities/chum-wellness-q140472385.json","llmsUrl":"https://directory.readyscan.ai/entities/chum-wellness-q140472385/llms.txt","name":"Chum Wellness","alternateNames":[],"websiteUrl":"https://chumwellness.com/","category":{"slug":"businesses","name":"Businesses","canonicalUrl":"https://directory.readyscan.ai/directory/businesses"},"description":"Chum Wellness: “Confidential counselling and psychotherapy in Dhaka and online for individuals, couples, children, families, and organizations in Bangladesh.”","summary":"Chum Wellness: “Confidential counselling and psychotherapy in Dhaka and online for individuals, couples, children, families, and organizations in Bangladesh.”","localizedDescriptions":[],"claims":[{"id":"content-native-digital-agencies-8c1973299075b32a-a-a44a9c0671975f0ccd63","label":"Chum Wellness","value":"“Confidential counselling and psychotherapy in Dhaka and online for individuals, couples, children, families, and organizations in Bangladesh.”","sourceIds":["source-record"]},{"id":"content-native-digital-agencies-8c1973299075b32a-a-037b0b92c9bef29b6a97","label":"How do I find the right psychologist for my needs?","value":"“Chum Wellness offers a diverse selection of psychologists with various specialties. You can filter by expertise, experience, and client reviews to find your ideal match.”","sourceIds":["source-record"]},{"id":"content-native-digital-agencies-8c1973299075b32a-a-dac467907bed38e38713","label":"What psychological services are available on Chum Wellness?","value":"“We provide a wide range of services, including individual, couple, teen/child, family, and depression counselling. Visit our website for a full list of services.”","sourceIds":["source-record"]},{"id":"content-native-digital-agencies-8c1973299075b32a-a-731358c2f1d7aee31a04","label":"Is counselling on Chum Wellness confidential?","value":"“Absolutely. All counselling sessions are strictly confidential. Your personal information and conversations with your therapist are fully protected.”","sourceIds":["source-record"]},{"id":"content-native-digital-agencies-8c1973299075b32a-a-f15a2b6c942e3515caa0","label":"How do I book a session on Chum Wellness?","value":"“Booking is simple. Browse therapist profiles, choose a convenient time, and schedule your session online. To book visit here– Book Now or Call our Hotline: +880 1739-000501”","sourceIds":["source-record"]},{"id":"content-native-digital-agencies-8c1973299075b32a-a-a03f1cf85264b6848688","label":"What if I need to change or cancel my session?","value":"“If you need to change or cancel a session, you can do so easily through our online platform. We ask that you provide adequate notice to accommodate other clients.”","sourceIds":["source-record"]},{"id":"content-native-digital-agencies-8c1973299075b32a-a-b105323cef5cb8265989","label":"How much does a counselling session cost?","value":"“Session fees vary by psychologist and session type. We keep therapy affordable for Bangladesh — you’ll see the exact fee before you confirm your booking, with no hidden charges. Corporate packages are quoted separately.”","sourceIds":["source-record"]},{"id":"content-native-digital-agencies-8c1973299075b32a-a-424fe370e49a5c5c5c16","label":"Which service is right for me?","value":"“If it is mainly about you, start with individual counselling. If it is about your relationship, choose couple counselling; for a child or teenager, a child psychologist; for tension at home, family counselling.”","sourceIds":["source-1b227fd57dd642c9"]},{"id":"content-native-digital-agencies-8c1973299075b32a-a-916453a0848a59cc62df","label":"What is the difference between a therapist and a psychologist?","value":"“In Bangladesh, “therapist” is a general word for anyone who provides therapy. A clinical or counselling psychologist has a university degree in psychology and supervised clinical training, and is qualified to assess and treat mental health problems. At Chum Wellness every session is with a licensed psychologist.”","sourceIds":["source-1b227fd57dd642c9"]},{"id":"content-native-digital-agencies-8c1973299075b32a-a-818bc87613eb2ff1c4ed","label":"Do I need a referral or a diagnosis to book?","value":"“No. You can book directly without a doctor’s referral and without a diagnosis. Many people come simply because something feels hard and they want to talk to a professional.”","sourceIds":["source-1b227fd57dd642c9"]},{"id":"content-native-digital-agencies-8c1973299075b32a-a-7f4f994816704db35e37","label":"Is it safe to talk about my personal problems with a psychologist?","value":"“Yes. Everything you share is confidential and is not shared with your family, employer or anyone else without your written consent, except where someone’s life is in danger.”","sourceIds":["source-1b227fd57dd642c9"]},{"id":"content-native-digital-agencies-8c1973299075b32a-a-e7c4f411177b96011004","label":"What is Chum Wellness?","value":"“Chum Wellness is a mental health service in Bangladesh. We connect clients with licensed psychologists and counsellors for confidential counselling and psychotherapy online or in person in Dhaka.”","sourceIds":["source-d0e9906286be311d"]},{"id":"content-native-digital-agencies-8c1973299075b32a-a-b937516fb818b7d09410","label":"Does Chum Wellness provide online and in-person counselling?","value":"“Yes. Chum Wellness offers online counselling for clients across Bangladesh and abroad, and in-person sessions in Dhaka for clients who prefer face-to-face care.”","sourceIds":["source-d0e9906286be311d"]},{"id":"content-native-digital-agencies-8c1973299075b32a-a-bd17e3741bf8a2e33448","label":"Who provides the sessions?","value":"“Sessions are provided by trained psychologists and counsellors. The Chum team helps match clients with a therapist based on the concern, preferred session type, and availability.”","sourceIds":["source-d0e9906286be311d"]},{"id":"content-native-digital-agencies-8c1973299075b32a-a-f93c1cc7b49f517d158e","label":"Can I get help for anxiety, depression, relationship issues, or family concerns?","value":"“Yes. Chum Wellness supports individual therapy, couple counselling, child and teen counselling, and family counselling for concerns such as anxiety, stress, depression, grief, communication problems, and family conflict.”","sourceIds":["source-d0e9906286be311d"]},{"id":"content-native-digital-agencies-8c1973299075b32a-a-128d7432abd4a3da8e54","label":"Does Chum Wellness work with organizations?","value":"“Yes. Chum Wellness provides corporate mental health and workplace wellbeing support, including counselling access, workshops, and structured programs for teams in Bangladesh.”","sourceIds":["source-d0e9906286be311d"]},{"id":"content-native-digital-agencies-8c1973299075b32a-a-d115b1fefd41ab0fb070","label":"Is what I discuss kept private?","value":"“Yes. Your sessions stay between you and your psychologist. The booking and support team cannot see what is discussed, and therapists do not share client details with each other.”","sourceIds":["source-d0e9906286be311d"]},{"id":"content-native-digital-agencies-8c1973299075b32a-a-5d55e1287c39b36b92ca","label":"How much does a depression assessment cost in Bangladesh?","value":"“At Chum Wellness the depression assessment, including the written report, costs ৳5,000 online or ৳5,500 in person at Green Road, Dhaka.”","sourceIds":["source-82b4dbc2b7824ddc"]},{"id":"content-native-digital-agencies-8c1973299075b32a-a-04513e15c14f94aec1fe","label":"Which depression tests do you use?","value":"“A clinical interview based on the DSM-5 criteria, with validated scales chosen for you, such as the PHQ-9, the Beck Depression Inventory (BDI-II) and the Hamilton Depression Rating Scale (HAM-D), plus checks for anxiety (GAD-7), mood swings and safety. Your report names every tool used.”","sourceIds":["source-82b4dbc2b7824ddc"]},{"id":"content-native-digital-agencies-8c1973299075b32a-a-9b9bcae5c3a7387975f0","label":"Is a free online depression test enough?","value":"“It is a useful first step, not a diagnosis. Our free 2-minute self-check shows whether you should look closer. A clinical assessment confirms whether it is depression, how severe it is, and what will help.”","sourceIds":["source-82b4dbc2b7824ddc"]},{"id":"content-native-digital-agencies-8c1973299075b32a-a-f9515dc9faad4582682d","label":"Can the depression assessment be done online?","value":"“Yes. It can be done by video call from anywhere in Bangladesh or abroad, or in person at Green Road, Dhaka.”","sourceIds":["source-82b4dbc2b7824ddc"]},{"id":"content-native-digital-agencies-8c1973299075b32a-a-93541a47ce611def5096","label":"How long does it take, and when do I get the report?","value":"“The session takes about an hour. The written report is ready within 3 working days.”","sourceIds":["source-82b4dbc2b7824ddc"]},{"id":"content-native-digital-agencies-8c1973299075b32a-a-61cfaa17cde0b249cdf4","label":"Will I be given medicine?","value":"“Psychologists do not prescribe. If the assessment suggests medication could help, the report says so and we refer you to a psychiatrist.”","sourceIds":["source-82b4dbc2b7824ddc"]},{"id":"content-native-digital-agencies-8c1973299075b32a-a-2109847d16c069faec91","label":"What is an Employee Assistance Programme (EAP)?","value":"“An Employee Assistance Programme is a confidential support benefit that an employer pays for. Employees, and usually their household, can talk privately to a licensed psychologist about work stress, family, money or any personal difficulty. The employer only ever sees anonymised, combined information.”","sourceIds":["source-02ba401f87af2227"]},{"id":"content-native-digital-agencies-8c1973299075b32a-a-6dfe35a3b0cc54e30561","label":"Will HR or managers know who used the EAP?","value":"“No. Employees book directly and privately through the app, phone or WhatsApp. The company receives only anonymised trends for groups of 10 or more people. Never a name, never a session note.”","sourceIds":["source-02ba401f87af2227"]},{"id":"content-native-digital-agencies-8c1973299075b32a-a-da991dc91a48fe9700ca","label":"What does an EAP cost in Bangladesh, and who pays?","value":"“The company pays; employees never do. Pricing is per employee per month and depends on headcount and how many sessions each person can use. Request a proposal and we send a clear quote within one business day.”","sourceIds":["source-02ba401f87af2227"]},{"id":"content-native-digital-agencies-8c1973299075b32a-a-b34babe12757f11f6ed1","label":"Is an EAP more than counselling sessions?","value":"“Yes. Alongside confidential one-to-one support, it covers family and relationships, money and life worries, manager consultation, critical-incident support and wellbeing tools, for the employee and their household.”","sourceIds":["source-02ba401f87af2227"]},{"id":"content-native-digital-agencies-8c1973299075b32a-a-b579fb4066fd605b1003","label":"Can employees outside Dhaka use it?","value":"“Yes. Support is online across all of Bangladesh, and abroad for remote staff, with in-person sessions in Dhaka. Evening slots are available.”","sourceIds":["source-02ba401f87af2227"]},{"id":"content-native-digital-agencies-8c1973299075b32a-a-69e341f5e4a6fd38cf7a","label":"What is an EAP, and how is it different from a workshop?","value":"“An Employee Assistance Programme (EAP) is ongoing, confidential one-to-one support that every employee can use privately, all year. A workshop is a group session on one topic, such as stress or burnout. Many companies combine both: workshops raise awareness, and the EAP gives people somewhere private to go next.”","sourceIds":["source-bcb10f1c2f22acad"]},{"id":"content-native-digital-agencies-8c1973299075b32a-a-2052144dedbdbc63ee5f","label":"What is Mental Health First Aid training?","value":"“Mental Health First Aid (MHFA) training teaches managers and chosen staff to notice early signs that a colleague is struggling, start a supportive conversation, and guide them to the right help. It is skills training, not therapy, and runs as a half-day or full-day session for small groups.”","sourceIds":["source-bcb10f1c2f22acad"]},{"id":"content-native-digital-agencies-8c1973299075b32a-a-59dab44370e190b1ba8d","label":"Will HR or managers see who used it?","value":"“No. Individual usage is strictly confidential. Employees book directly and privately, and you receive only anonymised, aggregated data.”","sourceIds":["source-bcb10f1c2f22acad"]},{"id":"content-native-digital-agencies-8c1973299075b32a-a-813bd432dd77a7bb46d5","label":"What does a corporate wellness programme include?","value":"“Typically a confidential counselling allowance (EAP), manager training and awareness workshops, and anonymised wellbeing reporting. We tailor the mix to your headcount and goals.”","sourceIds":["source-bcb10f1c2f22acad"]},{"id":"content-native-digital-agencies-8c1973299075b32a-a-6a12993be849a330d6f6","label":"How quickly can we start?","value":"“Most companies go live within two weeks: a short scoping call, a proposal, then an awareness session and simple private booking for your people.”","sourceIds":["source-bcb10f1c2f22acad"]}],"knowledge":{"offerings":[],"answers":[{"id":"content-native-digital-agencies-8c1973299075b32a-a-037b0b92c9bef29b6a97","question":"How do I find the right psychologist for my needs?","answer":"“Chum Wellness offers a diverse selection of psychologists with various specialties. You can filter by expertise, experience, and client reviews to find your ideal match.”","sourceIds":["source-record"],"claimIds":["content-native-digital-agencies-8c1973299075b32a-a-037b0b92c9bef29b6a97"]},{"id":"content-native-digital-agencies-8c1973299075b32a-a-dac467907bed38e38713","question":"What psychological services are available on Chum Wellness?","answer":"“We provide a wide range of services, including individual, couple, teen/child, family, and depression counselling. Visit our website for a full list of services.”","sourceIds":["source-record"],"claimIds":["content-native-digital-agencies-8c1973299075b32a-a-dac467907bed38e38713"]},{"id":"content-native-digital-agencies-8c1973299075b32a-a-731358c2f1d7aee31a04","question":"Is counselling on Chum Wellness confidential?","answer":"“Absolutely. All counselling sessions are strictly confidential. Your personal information and conversations with your therapist are fully protected.”","sourceIds":["source-record"],"claimIds":["content-native-digital-agencies-8c1973299075b32a-a-731358c2f1d7aee31a04"]},{"id":"content-native-digital-agencies-8c1973299075b32a-a-f15a2b6c942e3515caa0","question":"How do I book a session on Chum Wellness?","answer":"“Booking is simple. Browse therapist profiles, choose a convenient time, and schedule your session online. To book visit here– Book Now or Call our Hotline: +880 1739-000501”","sourceIds":["source-record"],"claimIds":["content-native-digital-agencies-8c1973299075b32a-a-f15a2b6c942e3515caa0"]},{"id":"content-native-digital-agencies-8c1973299075b32a-a-a03f1cf85264b6848688","question":"What if I need to change or cancel my session?","answer":"“If you need to change or cancel a session, you can do so easily through our online platform. We ask that you provide adequate notice to accommodate other clients.”","sourceIds":["source-record"],"claimIds":["content-native-digital-agencies-8c1973299075b32a-a-a03f1cf85264b6848688"]},{"id":"content-native-digital-agencies-8c1973299075b32a-a-b105323cef5cb8265989","question":"How much does a counselling session cost?","answer":"“Session fees vary by psychologist and session type. We keep therapy affordable for Bangladesh — you’ll see the exact fee before you confirm your booking, with no hidden charges. Corporate packages are quoted separately.”","sourceIds":["source-record"],"claimIds":["content-native-digital-agencies-8c1973299075b32a-a-b105323cef5cb8265989"]},{"id":"content-native-digital-agencies-8c1973299075b32a-a-424fe370e49a5c5c5c16","question":"Which service is right for me?","answer":"“If it is mainly about you, start with individual counselling. If it is about your relationship, choose couple counselling; for a child or teenager, a child psychologist; for tension at home, family counselling.”","sourceIds":["source-1b227fd57dd642c9"],"claimIds":["content-native-digital-agencies-8c1973299075b32a-a-424fe370e49a5c5c5c16"]},{"id":"content-native-digital-agencies-8c1973299075b32a-a-916453a0848a59cc62df","question":"What is the difference between a therapist and a psychologist?","answer":"“In Bangladesh, “therapist” is a general word for anyone who provides therapy. A clinical or counselling psychologist has a university degree in psychology and supervised clinical training, and is qualified to assess and treat mental health problems. At Chum Wellness every session is with a licensed psychologist.”","sourceIds":["source-1b227fd57dd642c9"],"claimIds":["content-native-digital-agencies-8c1973299075b32a-a-916453a0848a59cc62df"]},{"id":"content-native-digital-agencies-8c1973299075b32a-a-818bc87613eb2ff1c4ed","question":"Do I need a referral or a diagnosis to book?","answer":"“No. You can book directly without a doctor’s referral and without a diagnosis. Many people come simply because something feels hard and they want to talk to a professional.”","sourceIds":["source-1b227fd57dd642c9"],"claimIds":["content-native-digital-agencies-8c1973299075b32a-a-818bc87613eb2ff1c4ed"]},{"id":"content-native-digital-agencies-8c1973299075b32a-a-7f4f994816704db35e37","question":"Is it safe to talk about my personal problems with a psychologist?","answer":"“Yes. Everything you share is confidential and is not shared with your family, employer or anyone else without your written consent, except where someone’s life is in danger.”","sourceIds":["source-1b227fd57dd642c9"],"claimIds":["content-native-digital-agencies-8c1973299075b32a-a-7f4f994816704db35e37"]},{"id":"content-native-digital-agencies-8c1973299075b32a-a-e7c4f411177b96011004","question":"What is Chum Wellness?","answer":"“Chum Wellness is a mental health service in Bangladesh. We connect clients with licensed psychologists and counsellors for confidential counselling and psychotherapy online or in person in Dhaka.”","sourceIds":["source-d0e9906286be311d"],"claimIds":["content-native-digital-agencies-8c1973299075b32a-a-e7c4f411177b96011004"]},{"id":"content-native-digital-agencies-8c1973299075b32a-a-b937516fb818b7d09410","question":"Does Chum Wellness provide online and in-person counselling?","answer":"“Yes. Chum Wellness offers online counselling for clients across Bangladesh and abroad, and in-person sessions in Dhaka for clients who prefer face-to-face care.”","sourceIds":["source-d0e9906286be311d"],"claimIds":["content-native-digital-agencies-8c1973299075b32a-a-b937516fb818b7d09410"]},{"id":"content-native-digital-agencies-8c1973299075b32a-a-bd17e3741bf8a2e33448","question":"Who provides the sessions?","answer":"“Sessions are provided by trained psychologists and counsellors. The Chum team helps match clients with a therapist based on the concern, preferred session type, and availability.”","sourceIds":["source-d0e9906286be311d"],"claimIds":["content-native-digital-agencies-8c1973299075b32a-a-bd17e3741bf8a2e33448"]},{"id":"content-native-digital-agencies-8c1973299075b32a-a-f93c1cc7b49f517d158e","question":"Can I get help for anxiety, depression, relationship issues, or family concerns?","answer":"“Yes. Chum Wellness supports individual therapy, couple counselling, child and teen counselling, and family counselling for concerns such as anxiety, stress, depression, grief, communication problems, and family conflict.”","sourceIds":["source-d0e9906286be311d"],"claimIds":["content-native-digital-agencies-8c1973299075b32a-a-f93c1cc7b49f517d158e"]},{"id":"content-native-digital-agencies-8c1973299075b32a-a-128d7432abd4a3da8e54","question":"Does Chum Wellness work with organizations?","answer":"“Yes. Chum Wellness provides corporate mental health and workplace wellbeing support, including counselling access, workshops, and structured programs for teams in Bangladesh.”","sourceIds":["source-d0e9906286be311d"],"claimIds":["content-native-digital-agencies-8c1973299075b32a-a-128d7432abd4a3da8e54"]},{"id":"content-native-digital-agencies-8c1973299075b32a-a-d115b1fefd41ab0fb070","question":"Is what I discuss kept private?","answer":"“Yes. Your sessions stay between you and your psychologist. The booking and support team cannot see what is discussed, and therapists do not share client details with each other.”","sourceIds":["source-d0e9906286be311d"],"claimIds":["content-native-digital-agencies-8c1973299075b32a-a-d115b1fefd41ab0fb070"]},{"id":"content-native-digital-agencies-8c1973299075b32a-a-5d55e1287c39b36b92ca","question":"How much does a depression assessment cost in Bangladesh?","answer":"“At Chum Wellness the depression assessment, including the written report, costs ৳5,000 online or ৳5,500 in person at Green Road, Dhaka.”","sourceIds":["source-82b4dbc2b7824ddc"],"claimIds":["content-native-digital-agencies-8c1973299075b32a-a-5d55e1287c39b36b92ca"]},{"id":"content-native-digital-agencies-8c1973299075b32a-a-04513e15c14f94aec1fe","question":"Which depression tests do you use?","answer":"“A clinical interview based on the DSM-5 criteria, with validated scales chosen for you, such as the PHQ-9, the Beck Depression Inventory (BDI-II) and the Hamilton Depression Rating Scale (HAM-D), plus checks for anxiety (GAD-7), mood swings and safety. Your report names every tool used.”","sourceIds":["source-82b4dbc2b7824ddc"],"claimIds":["content-native-digital-agencies-8c1973299075b32a-a-04513e15c14f94aec1fe"]},{"id":"content-native-digital-agencies-8c1973299075b32a-a-9b9bcae5c3a7387975f0","question":"Is a free online depression test enough?","answer":"“It is a useful first step, not a diagnosis. Our free 2-minute self-check shows whether you should look closer. A clinical assessment confirms whether it is depression, how severe it is, and what will help.”","sourceIds":["source-82b4dbc2b7824ddc"],"claimIds":["content-native-digital-agencies-8c1973299075b32a-a-9b9bcae5c3a7387975f0"]},{"id":"content-native-digital-agencies-8c1973299075b32a-a-f9515dc9faad4582682d","question":"Can the depression assessment be done online?","answer":"“Yes. It can be done by video call from anywhere in Bangladesh or abroad, or in person at Green Road, Dhaka.”","sourceIds":["source-82b4dbc2b7824ddc"],"claimIds":["content-native-digital-agencies-8c1973299075b32a-a-f9515dc9faad4582682d"]},{"id":"content-native-digital-agencies-8c1973299075b32a-a-93541a47ce611def5096","question":"How long does it take, and when do I get the report?","answer":"“The session takes about an hour. The written report is ready within 3 working days.”","sourceIds":["source-82b4dbc2b7824ddc"],"claimIds":["content-native-digital-agencies-8c1973299075b32a-a-93541a47ce611def5096"]},{"id":"content-native-digital-agencies-8c1973299075b32a-a-61cfaa17cde0b249cdf4","question":"Will I be given medicine?","answer":"“Psychologists do not prescribe. If the assessment suggests medication could help, the report says so and we refer you to a psychiatrist.”","sourceIds":["source-82b4dbc2b7824ddc"],"claimIds":["content-native-digital-agencies-8c1973299075b32a-a-61cfaa17cde0b249cdf4"]},{"id":"content-native-digital-agencies-8c1973299075b32a-a-2109847d16c069faec91","question":"What is an Employee Assistance Programme (EAP)?","answer":"“An Employee Assistance Programme is a confidential support benefit that an employer pays for. Employees, and usually their household, can talk privately to a licensed psychologist about work stress, family, money or any personal difficulty. The employer only ever sees anonymised, combined information.”","sourceIds":["source-02ba401f87af2227"],"claimIds":["content-native-digital-agencies-8c1973299075b32a-a-2109847d16c069faec91"]},{"id":"content-native-digital-agencies-8c1973299075b32a-a-6dfe35a3b0cc54e30561","question":"Will HR or managers know who used the EAP?","answer":"“No. Employees book directly and privately through the app, phone or WhatsApp. The company receives only anonymised trends for groups of 10 or more people. Never a name, never a session note.”","sourceIds":["source-02ba401f87af2227"],"claimIds":["content-native-digital-agencies-8c1973299075b32a-a-6dfe35a3b0cc54e30561"]},{"id":"content-native-digital-agencies-8c1973299075b32a-a-da991dc91a48fe9700ca","question":"What does an EAP cost in Bangladesh, and who pays?","answer":"“The company pays; employees never do. Pricing is per employee per month and depends on headcount and how many sessions each person can use. Request a proposal and we send a clear quote within one business day.”","sourceIds":["source-02ba401f87af2227"],"claimIds":["content-native-digital-agencies-8c1973299075b32a-a-da991dc91a48fe9700ca"]},{"id":"content-native-digital-agencies-8c1973299075b32a-a-b34babe12757f11f6ed1","question":"Is an EAP more than counselling sessions?","answer":"“Yes. Alongside confidential one-to-one support, it covers family and relationships, money and life worries, manager consultation, critical-incident support and wellbeing tools, for the employee and their household.”","sourceIds":["source-02ba401f87af2227"],"claimIds":["content-native-digital-agencies-8c1973299075b32a-a-b34babe12757f11f6ed1"]},{"id":"content-native-digital-agencies-8c1973299075b32a-a-b579fb4066fd605b1003","question":"Can employees outside Dhaka use it?","answer":"“Yes. Support is online across all of Bangladesh, and abroad for remote staff, with in-person sessions in Dhaka. Evening slots are available.”","sourceIds":["source-02ba401f87af2227"],"claimIds":["content-native-digital-agencies-8c1973299075b32a-a-b579fb4066fd605b1003"]},{"id":"content-native-digital-agencies-8c1973299075b32a-a-69e341f5e4a6fd38cf7a","question":"What is an EAP, and how is it different from a workshop?","answer":"“An Employee Assistance Programme (EAP) is ongoing, confidential one-to-one support that every employee can use privately, all year. A workshop is a group session on one topic, such as stress or burnout. 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Browse therapist profiles, choose a convenient time, and schedule your session online. To book visit here– Book Now or Call our Hotline: +880 1739-000501”"},{"@type":"PropertyValue","propertyID":"claim:content-native-digital-agencies-8c1973299075b32a-a-a03f1cf85264b6848688","name":"What if I need to change or cancel my session?","value":"“If you need to change or cancel a session, you can do so easily through our online platform. We ask that you provide adequate notice to accommodate other clients.”"},{"@type":"PropertyValue","propertyID":"claim:content-native-digital-agencies-8c1973299075b32a-a-b105323cef5cb8265989","name":"How much does a counselling session cost?","value":"“Session fees vary by psychologist and session type. We keep therapy affordable for Bangladesh — you’ll see the exact fee before you confirm your booking, with no hidden charges. Corporate packages are quoted separately.”"},{"@type":"PropertyValue","propertyID":"claim:content-native-digital-agencies-8c1973299075b32a-a-424fe370e49a5c5c5c16","name":"Which service is right for me?","value":"“If it is mainly about you, start with individual counselling. If it is about your relationship, choose couple counselling; for a child or teenager, a child psychologist; for tension at home, family counselling.”"},{"@type":"PropertyValue","propertyID":"claim:content-native-digital-agencies-8c1973299075b32a-a-916453a0848a59cc62df","name":"What is the difference between a therapist and a psychologist?","value":"“In Bangladesh, “therapist” is a general word for anyone who provides therapy. A clinical or counselling psychologist has a university degree in psychology and supervised clinical training, and is qualified to assess and treat mental health problems. At Chum Wellness every session is with a licensed psychologist.”"},{"@type":"PropertyValue","propertyID":"claim:content-native-digital-agencies-8c1973299075b32a-a-818bc87613eb2ff1c4ed","name":"Do I need a referral or a diagnosis to book?","value":"“No. You can book directly without a doctor’s referral and without a diagnosis. Many people come simply because something feels hard and they want to talk to a professional.”"},{"@type":"PropertyValue","propertyID":"claim:content-native-digital-agencies-8c1973299075b32a-a-7f4f994816704db35e37","name":"Is it safe to talk about my personal problems with a psychologist?","value":"“Yes. Everything you share is confidential and is not shared with your family, employer or anyone else without your written consent, except where someone’s life is in danger.”"},{"@type":"PropertyValue","propertyID":"claim:content-native-digital-agencies-8c1973299075b32a-a-e7c4f411177b96011004","name":"What is Chum Wellness?","value":"“Chum Wellness is a mental health service in Bangladesh. We connect clients with licensed psychologists and counsellors for confidential counselling and psychotherapy online or in person in Dhaka.”"},{"@type":"PropertyValue","propertyID":"claim:content-native-digital-agencies-8c1973299075b32a-a-b937516fb818b7d09410","name":"Does Chum Wellness provide online and in-person counselling?","value":"“Yes. Chum Wellness offers online counselling for clients across Bangladesh and abroad, and in-person sessions in Dhaka for clients who prefer face-to-face care.”"},{"@type":"PropertyValue","propertyID":"claim:content-native-digital-agencies-8c1973299075b32a-a-bd17e3741bf8a2e33448","name":"Who provides the sessions?","value":"“Sessions are provided by trained psychologists and counsellors. The Chum team helps match clients with a therapist based on the concern, preferred session type, and availability.”"},{"@type":"PropertyValue","propertyID":"claim:content-native-digital-agencies-8c1973299075b32a-a-f93c1cc7b49f517d158e","name":"Can I get help for anxiety, depression, relationship issues, or family concerns?","value":"“Yes. Chum Wellness supports individual therapy, couple counselling, child and teen counselling, and family counselling for concerns such as anxiety, stress, depression, grief, communication problems, and family conflict.”"},{"@type":"PropertyValue","propertyID":"claim:content-native-digital-agencies-8c1973299075b32a-a-128d7432abd4a3da8e54","name":"Does Chum Wellness work with organizations?","value":"“Yes. Chum Wellness provides corporate mental health and workplace wellbeing support, including counselling access, workshops, and structured programs for teams in Bangladesh.”"},{"@type":"PropertyValue","propertyID":"claim:content-native-digital-agencies-8c1973299075b32a-a-d115b1fefd41ab0fb070","name":"Is what I discuss kept private?","value":"“Yes. Your sessions stay between you and your psychologist. The booking and support team cannot see what is discussed, and therapists do not share client details with each other.”"},{"@type":"PropertyValue","propertyID":"claim:content-native-digital-agencies-8c1973299075b32a-a-5d55e1287c39b36b92ca","name":"How much does a depression assessment cost in Bangladesh?","value":"“At Chum Wellness the depression assessment, including the written report, costs ৳5,000 online or ৳5,500 in person at Green Road, Dhaka.”"},{"@type":"PropertyValue","propertyID":"claim:content-native-digital-agencies-8c1973299075b32a-a-04513e15c14f94aec1fe","name":"Which depression tests do you use?","value":"“A clinical interview based on the DSM-5 criteria, with validated scales chosen for you, such as the PHQ-9, the Beck Depression Inventory (BDI-II) and the Hamilton Depression Rating Scale (HAM-D), plus checks for anxiety (GAD-7), mood swings and safety. Your report names every tool used.”"},{"@type":"PropertyValue","propertyID":"claim:content-native-digital-agencies-8c1973299075b32a-a-9b9bcae5c3a7387975f0","name":"Is a free online depression test enough?","value":"“It is a useful first step, not a diagnosis. Our free 2-minute self-check shows whether you should look closer. A clinical assessment confirms whether it is depression, how severe it is, and what will help.”"},{"@type":"PropertyValue","propertyID":"claim:content-native-digital-agencies-8c1973299075b32a-a-f9515dc9faad4582682d","name":"Can the depression assessment be done online?","value":"“Yes. It can be done by video call from anywhere in Bangladesh or abroad, or in person at Green Road, Dhaka.”"},{"@type":"PropertyValue","propertyID":"claim:content-native-digital-agencies-8c1973299075b32a-a-93541a47ce611def5096","name":"How long does it take, and when do I get the report?","value":"“The session takes about an hour. The written report is ready within 3 working days.”"},{"@type":"PropertyValue","propertyID":"claim:content-native-digital-agencies-8c1973299075b32a-a-61cfaa17cde0b249cdf4","name":"Will I be given medicine?","value":"“Psychologists do not prescribe. If the assessment suggests medication could help, the report says so and we refer you to a psychiatrist.”"},{"@type":"PropertyValue","propertyID":"claim:content-native-digital-agencies-8c1973299075b32a-a-2109847d16c069faec91","name":"What is an Employee Assistance Programme (EAP)?","value":"“An Employee Assistance Programme is a confidential support benefit that an employer pays for. Employees, and usually their household, can talk privately to a licensed psychologist about work stress, family, money or any personal difficulty. The employer only ever sees anonymised, combined information.”"},{"@type":"PropertyValue","propertyID":"claim:content-native-digital-agencies-8c1973299075b32a-a-6dfe35a3b0cc54e30561","name":"Will HR or managers know who used the EAP?","value":"“No. Employees book directly and privately through the app, phone or WhatsApp. The company receives only anonymised trends for groups of 10 or more people. Never a name, never a session note.”"},{"@type":"PropertyValue","propertyID":"claim:content-native-digital-agencies-8c1973299075b32a-a-da991dc91a48fe9700ca","name":"What does an EAP cost in Bangladesh, and who pays?","value":"“The company pays; employees never do. Pricing is per employee per month and depends on headcount and how many sessions each person can use. Request a proposal and we send a clear quote within one business day.”"},{"@type":"PropertyValue","propertyID":"claim:content-native-digital-agencies-8c1973299075b32a-a-b34babe12757f11f6ed1","name":"Is an EAP more than counselling sessions?","value":"“Yes. Alongside confidential one-to-one support, it covers family and relationships, money and life worries, manager consultation, critical-incident support and wellbeing tools, for the employee and their household.”"},{"@type":"PropertyValue","propertyID":"claim:content-native-digital-agencies-8c1973299075b32a-a-b579fb4066fd605b1003","name":"Can employees outside Dhaka use it?","value":"“Yes. Support is online across all of Bangladesh, and abroad for remote staff, with in-person sessions in Dhaka. Evening slots are available.”"},{"@type":"PropertyValue","propertyID":"claim:content-native-digital-agencies-8c1973299075b32a-a-69e341f5e4a6fd38cf7a","name":"What is an EAP, and how is it different from a workshop?","value":"“An Employee Assistance Programme (EAP) is ongoing, confidential one-to-one support that every employee can use privately, all year. A workshop is a group session on one topic, such as stress or burnout. Many companies combine both: workshops raise awareness, and the EAP gives people somewhere private to go next.”"},{"@type":"PropertyValue","propertyID":"claim:content-native-digital-agencies-8c1973299075b32a-a-2052144dedbdbc63ee5f","name":"What is Mental Health First Aid training?","value":"“Mental Health First Aid (MHFA) training teaches managers and chosen staff to notice early signs that a colleague is struggling, start a supportive conversation, and guide them to the right help. 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We tailor the mix to your headcount and goals.”"},{"@type":"PropertyValue","propertyID":"claim:content-native-digital-agencies-8c1973299075b32a-a-6a12993be849a330d6f6","name":"How quickly can we start?","value":"“Most companies go live within two weeks: a short scoping call, a proposal, then an awareness session and simple private booking for your people.”"}],"@type":"Organization"}}