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Reps can while Can manage clients is on for them (it is on for a new rep; the owner can switch it off on the Team Members page).”"},{"@type":"PropertyValue","propertyID":"claim:content-native-digital-agencies-dd085fdb35cf3bfb-a-4e233e8ea83e3ebf1853","name":"Which plan includes the public profile?","value":"“TrustGuard Business. A free Marketplace account sees an upgrade message in the editor and cannot publish a page.”"},{"@type":"PropertyValue","propertyID":"claim:content-native-digital-agencies-dd085fdb35cf3bfb-a-ea7c91068b4822a6ea8e","name":"What happens when someone asks for a quote on my page?","value":"“It shows up on your Leads page as a new lead tagged TrustGuard public profile, with the buyer's contact details open. It goes only to you and costs no credits.”"},{"@type":"PropertyValue","propertyID":"claim:content-native-digital-agencies-dd085fdb35cf3bfb-a-94989ce917efc8d6b570","name":"Do I have to retype my company details?","value":"“No. Your company name, phone, website, services, coverage areas and logo come from your account settings, and your brand colors are picked from your logo when you upload it. On the profile editor you add the About, your credentials, social links, FAQs and testimonials.”"},{"@type":"PropertyValue","propertyID":"claim:content-native-digital-agencies-dd085fdb35cf3bfb-a-0430c0df65924e8a4498","name":"Can I control what the page shows, and take it down?","value":"“Yes. Switches show or hide parts of the page, including your phone number and website, and one switch publishes or unpublishes the whole page at any time.”"},{"@type":"PropertyValue","propertyID":"claim:content-native-digital-agencies-dd085fdb35cf3bfb-a-43d85fcfc15ac9ee4837","name":"Will Google and AI assistants find my page?","value":"“The page is open to search engines and AI crawlers, is listed in our sitemap, and carries your business details in the format they read. We cannot promise where or when it appears.”"},{"@type":"PropertyValue","propertyID":"claim:content-native-digital-agencies-dd085fdb35cf3bfb-a-f1beb1cad11a937f3b94","name":"How many people can I add, and does it cost extra?","value":"“TrustGuard Business lists the account holder plus 4 team members at one flat monthly price, $199, with no per-user fees. A team member needs no card and no plan of their own: they use the company's plan.”"},{"@type":"PropertyValue","propertyID":"claim:content-native-digital-agencies-dd085fdb35cf3bfb-a-7cb775867dd797fd2736","name":"What is the difference between a manager and a rep?","value":"“A manager has full day-to-day access, can assign leads and can read the activity log. A rep works what they are given, with four switches you control: manage clients (on for a new rep), see all records, send invoices and purchase credits. Only you, the owner, can invite people, change roles, flip permissions or set coverage states.”"},{"@type":"PropertyValue","propertyID":"claim:content-native-digital-agencies-dd085fdb35cf3bfb-a-72f08decfcdee731aa1a","name":"Can a rep see my whole client list?","value":"“Not unless you allow it. A rep sees only the leads, clients, contracts and invoices assigned to them until you switch on Can see all records for that rep.”"},{"@type":"PropertyValue","propertyID":"claim:content-native-digital-agencies-dd085fdb35cf3bfb-a-a83d22f2107848dbdd9e","name":"How do new leads get to the right person?","value":"“Give each rep their states. A new lead with nobody picked goes to the rep covering its state, otherwise to you. You or a manager can assign one or several people from the lead, and each person added there gets a push notification if their notifications are on.”"}],"@type":"Organization"}}