{"schemaVersion":"ready-scan.discovery-entity.v3","id":"urn:readyscan:entity:western-digital-q738770","slug":"western-digital-q738770","kind":"entity","entityType":"Organization","canonicalUrl":"https://directory.readyscan.ai/entities/western-digital-q738770","machineUrl":"https://directory.readyscan.ai/discovery/entities/western-digital-q738770.json","llmsUrl":"https://directory.readyscan.ai/entities/western-digital-q738770/llms.txt","name":"Western Digital","alternateNames":[],"websiteUrl":"https://www.westerndigital.com/","category":{"slug":"businesses","name":"Businesses","canonicalUrl":"https://directory.readyscan.ai/directory/businesses"},"description":"Western Digital Corporation: “Western Digital is an American data company headquartered in San Jose, California.”","summary":"Western Digital Corporation: “Western Digital is an American data company headquartered in San Jose, California.”","localizedDescriptions":[],"claims":[{"id":"content-native-digital-agencies-68b787468923de99-a-fdc7592b6223a368e7a5","label":"Western Digital Corporation","value":"“Western Digital is an American data company headquartered in San Jose, California.”","sourceIds":["source-record"]},{"id":"content-native-digital-agencies-68b787468923de99-a-78377f207d13381f45b0","label":"What payment methods do you accept?","value":"“We accept Visa, MasterCard, American Express and check cards or ATM cards, as long as they are connected with one of the major credit card companies listed above. You can enter your entire credit card number via our secure server, which encrypts all submitted information. In certain regions, we may also offer third-party payment or billing provider options (e.g., PayPal).”","sourceIds":["source-a6d8ea35128ee434"]},{"id":"content-native-digital-agencies-68b787468923de99-a-eac4ac45d21d3bcb67bf","label":"When will I be charged if I use a third-party payment or billing provider option?","value":"“Please contact your third-party payment or billing provider (e.g., PayPal) as your use of such services will be subject to their terms and conditions. We do not charge for use of these services.”","sourceIds":["source-a6d8ea35128ee434"]},{"id":"content-native-digital-agencies-68b787468923de99-a-bbae367c5644f5bd0f4f","label":"What address should I enter in the billing information screen?","value":"“For credit card verification, you must enter the address exactly as it appears on your credit card statement.”","sourceIds":["source-a6d8ea35128ee434"]},{"id":"content-native-digital-agencies-68b787468923de99-a-de9a92cf17f6adb5c598","label":"When will my credit card be charged?","value":"“We will charge your credit card or debit card upon shipment of the product or within 14 days of order submission (if earlier). If you use a third-party payment or billing provider (e.g., PayPal), you may be charged before your order ships pursuant to their terms and conditions.”","sourceIds":["source-a6d8ea35128ee434"]},{"id":"content-native-digital-agencies-68b787468923de99-a-fb53cb2192b9eb30ed56","label":"Now that Western Digital and SanDisk are separate companies, what products does each company support, are their support accounts linked, and will my existing Western Digital Support account also work for SanDisk Support?","value":"“Product Coverage Western Digital Support handles Hard Disk Drives (Desktop, Portable & Internal) and Platform products (Data Center & Servers). SanDisk Support covers flash-based products like Solid-State Drives (SSDs) and flash memory.”","sourceIds":["source-4268ea212c0fe4a1"]},{"id":"content-native-digital-agencies-68b787468923de99-a-30546ccaaf70240ba041","label":"How do I submit a warranty claim for my product?","value":"“All warranty claims must be submitted through your Western Digital Support account. Please have your product’s serial number ready.”","sourceIds":["source-4268ea212c0fe4a1"]},{"id":"content-native-digital-agencies-68b787468923de99-a-5b786484cce1167d75aa","label":"How do I check the status of a warranty replacement request?","value":"“You will need to log in to your support account and have your warranty replacement number ready. Option 1”","sourceIds":["source-4268ea212c0fe4a1"]},{"id":"content-native-digital-agencies-68b787468923de99-a-ee8cb6f80e6d028dea97","label":"How do I check the warranty on my Western Digital product?","value":"“It is not required to have an account or log in to check yourwarranty status.”","sourceIds":["source-4268ea212c0fe4a1"]},{"id":"content-native-digital-agencies-68b787468923de99-a-62a6e69ac05525232055","label":"How do I register my Western Digital product?","value":"“If you're a new customer (no support account yet)”","sourceIds":["source-4268ea212c0fe4a1"]},{"id":"content-native-digital-agencies-68b787468923de99-a-b51190350284a475c830","label":"What should I do if my data is lost or the drive is corrupted?","value":"“If you have a backup from the data, reformat the drive and restore data from the back up.”","sourceIds":["source-4268ea212c0fe4a1"]},{"id":"content-native-digital-agencies-68b787468923de99-a-b6e7f2574f8e36c70111","label":"What changes are being made to the Pro Rewards program in September 2024?","value":"“Starting September 13, 2024, only purchases of eligible HDD products will earn Pro Rewards points. All SSDs and memory cards will be removed from the list of eligible products. Please note, all points earned will remain in Pending status for 30 days after shipment and cannot be redeemed until they are approved.”","sourceIds":["source-dd151444445da164"]},{"id":"content-native-digital-agencies-68b787468923de99-a-584162806c0459efbed5","label":"What are the benefits of Western Digital Pro Rewards?","value":"“Western Digital Pro Rewards members enjoy a range of exclusive benefits. All program and tier benefits are detailed here.”","sourceIds":["source-dd151444445da164"]},{"id":"content-native-digital-agencies-68b787468923de99-a-7f2be136491d2ded7aac","label":"How can my business join the program?","value":"“Approval is subject to eligibility criteria, such as business type, region, and other related factors. Business members and channel partners can request to join through their account. For new business accounts, follow the steps below to join.”","sourceIds":["source-dd151444445da164"]},{"id":"content-native-digital-agencies-68b787468923de99-a-efdc09fcb2ed4663867e","label":"Are there any exclusions or limitations to the program?","value":"“Approval to join the loyalty program is subject to eligibility criteria, such as business type, region, and other related factors. The loyalty program is also subject to our Terms and Conditions.”","sourceIds":["source-dd151444445da164"]},{"id":"content-native-digital-agencies-68b787468923de99-a-812beee2a0d56e9ae721","label":"What if my business no longer wants to participate in the program?","value":"“Submit your request through the Contact Us form. We will review your request and make the adjustments to your account.”","sourceIds":["source-dd151444445da164"]},{"id":"content-native-digital-agencies-68b787468923de99-a-60681c8ff7ccef7f6118","label":"Can I refer other businesses to join the program?","value":"“Not at this time.”","sourceIds":["source-dd151444445da164"]},{"id":"content-native-digital-agencies-68b787468923de99-a-d3e1ae7e8b20616ea8c3","label":"Is my WesternDigital.com Data Recovery Plan impacted by the website separation?","value":"“No, all active plans purchased on WesternDigital.com for flash and HDD products remain active. To submit a Data Recovery claim with Ontrack for a flash or HDD product purchased on WesternDigital.com, go here. You can view your plan status anytime on your account.”","sourceIds":["source-2cdb44c006e5c73e"]},{"id":"content-native-digital-agencies-68b787468923de99-a-30227f1b1d8c2ba76c27","label":"What is the coverage period of my plan?","value":"“Data Recovery Plan coverage begins on the product shipment date. It will be active for 2 or 3 years from that date, depending on the plan duration you selected for your device.”","sourceIds":["source-2cdb44c006e5c73e"]},{"id":"content-native-digital-agencies-68b787468923de99-a-1906b5de62f8d7452f91","label":"How does it work?","value":"“Your qualifying product is eligible for one, in-lab data recovery attempt provided by Ontrack®.”","sourceIds":["source-2cdb44c006e5c73e"]},{"id":"content-native-digital-agencies-68b787468923de99-a-24d1b733f9395521eb3d","label":"Is shipping included with my Data Recovery Plan?","value":"“Yes, the Data Recovery Plan includes the cost of shipping to and from Ontrack if you use their pre-paid shipping label.”","sourceIds":["source-2cdb44c006e5c73e"]},{"id":"content-native-digital-agencies-68b787468923de99-a-6fa291f69c52f9dc8751","label":"How do I track my claim?","value":"“Your claim will be assigned a case number and a dedicated Ontrack customer support representative who can provide status updates anytime via email.”","sourceIds":["source-2cdb44c006e5c73e"]},{"id":"content-native-digital-agencies-68b787468923de99-a-d896dbd8771e58adb8b7","label":"What happens to my old device?","value":"“Your device will be sent by Ontrack to Western Digital to be processed for destruction.”","sourceIds":["source-2cdb44c006e5c73e"]},{"id":"content-native-digital-agencies-68b787468923de99-a-094e4dc897c2d3b7dcb4","label":"Can I cancel my Data Recovery Plan?","value":"“Yes, you can cancel within 30 days of shipment for a full refund if you have not made a claim.”","sourceIds":["source-2cdb44c006e5c73e"]}],"knowledge":{"offerings":[],"answers":[{"id":"content-native-digital-agencies-68b787468923de99-a-78377f207d13381f45b0","question":"What payment methods do you accept?","answer":"“We accept Visa, MasterCard, American Express and check cards or ATM cards, as long as they are connected with one of the major credit card companies listed above. 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If you use a third-party payment or billing provider (e.g., PayPal), you may be charged before your order ships pursuant to their terms and conditions.”","sourceIds":["source-a6d8ea35128ee434"],"claimIds":["content-native-digital-agencies-68b787468923de99-a-de9a92cf17f6adb5c598"]},{"id":"content-native-digital-agencies-68b787468923de99-a-fb53cb2192b9eb30ed56","question":"Now that Western Digital and SanDisk are separate companies, what products does each company support, are their support accounts linked, and will my existing Western Digital Support account also work for SanDisk Support?","answer":"“Product Coverage Western Digital Support handles Hard Disk Drives (Desktop, Portable & Internal) and Platform products (Data Center & Servers). SanDisk Support covers flash-based products like Solid-State Drives (SSDs) and flash memory.”","sourceIds":["source-4268ea212c0fe4a1"],"claimIds":["content-native-digital-agencies-68b787468923de99-a-fb53cb2192b9eb30ed56"]},{"id":"content-native-digital-agencies-68b787468923de99-a-30546ccaaf70240ba041","question":"How do I submit a warranty claim for my product?","answer":"“All warranty claims must be submitted through your Western Digital Support account. Please have your product’s serial number ready.”","sourceIds":["source-4268ea212c0fe4a1"],"claimIds":["content-native-digital-agencies-68b787468923de99-a-30546ccaaf70240ba041"]},{"id":"content-native-digital-agencies-68b787468923de99-a-5b786484cce1167d75aa","question":"How do I check the status of a warranty replacement request?","answer":"“You will need to log in to your support account and have your warranty replacement number ready. Option 1”","sourceIds":["source-4268ea212c0fe4a1"],"claimIds":["content-native-digital-agencies-68b787468923de99-a-5b786484cce1167d75aa"]},{"id":"content-native-digital-agencies-68b787468923de99-a-ee8cb6f80e6d028dea97","question":"How do I check the warranty on my Western Digital product?","answer":"“It is not required to have an account or log in to check yourwarranty status.”","sourceIds":["source-4268ea212c0fe4a1"],"claimIds":["content-native-digital-agencies-68b787468923de99-a-ee8cb6f80e6d028dea97"]},{"id":"content-native-digital-agencies-68b787468923de99-a-62a6e69ac05525232055","question":"How do I register my Western Digital product?","answer":"“If you're a new customer (no support account yet)”","sourceIds":["source-4268ea212c0fe4a1"],"claimIds":["content-native-digital-agencies-68b787468923de99-a-62a6e69ac05525232055"]},{"id":"content-native-digital-agencies-68b787468923de99-a-b51190350284a475c830","question":"What should I do if my data is lost or the drive is corrupted?","answer":"“If you have a backup from the data, reformat the drive and restore data from the back up.”","sourceIds":["source-4268ea212c0fe4a1"],"claimIds":["content-native-digital-agencies-68b787468923de99-a-b51190350284a475c830"]},{"id":"content-native-digital-agencies-68b787468923de99-a-b6e7f2574f8e36c70111","question":"What changes are being made to the Pro Rewards program in September 2024?","answer":"“Starting September 13, 2024, only purchases of eligible HDD products will earn Pro Rewards points. All SSDs and memory cards will be removed from the list of eligible products. Please note, all points earned will remain in Pending status for 30 days after shipment and cannot be redeemed until they are approved.”","sourceIds":["source-dd151444445da164"],"claimIds":["content-native-digital-agencies-68b787468923de99-a-b6e7f2574f8e36c70111"]},{"id":"content-native-digital-agencies-68b787468923de99-a-584162806c0459efbed5","question":"What are the benefits of Western Digital Pro Rewards?","answer":"“Western Digital Pro Rewards members enjoy a range of exclusive benefits. All program and tier benefits are detailed here.”","sourceIds":["source-dd151444445da164"],"claimIds":["content-native-digital-agencies-68b787468923de99-a-584162806c0459efbed5"]},{"id":"content-native-digital-agencies-68b787468923de99-a-7f2be136491d2ded7aac","question":"How can my business join the program?","answer":"“Approval is subject to eligibility criteria, such as business type, region, and other related factors. Business members and channel partners can request to join through their account. For new business accounts, follow the steps below to join.”","sourceIds":["source-dd151444445da164"],"claimIds":["content-native-digital-agencies-68b787468923de99-a-7f2be136491d2ded7aac"]},{"id":"content-native-digital-agencies-68b787468923de99-a-efdc09fcb2ed4663867e","question":"Are there any exclusions or limitations to the program?","answer":"“Approval to join the loyalty program is subject to eligibility criteria, such as business type, region, and other related factors. The loyalty program is also subject to our Terms and Conditions.”","sourceIds":["source-dd151444445da164"],"claimIds":["content-native-digital-agencies-68b787468923de99-a-efdc09fcb2ed4663867e"]},{"id":"content-native-digital-agencies-68b787468923de99-a-812beee2a0d56e9ae721","question":"What if my business no longer wants to participate in the program?","answer":"“Submit your request through the Contact Us form. We will review your request and make the adjustments to your account.”","sourceIds":["source-dd151444445da164"],"claimIds":["content-native-digital-agencies-68b787468923de99-a-812beee2a0d56e9ae721"]},{"id":"content-native-digital-agencies-68b787468923de99-a-60681c8ff7ccef7f6118","question":"Can I refer other businesses to join the program?","answer":"“Not at this time.”","sourceIds":["source-dd151444445da164"],"claimIds":["content-native-digital-agencies-68b787468923de99-a-60681c8ff7ccef7f6118"]},{"id":"content-native-digital-agencies-68b787468923de99-a-d3e1ae7e8b20616ea8c3","question":"Is my WesternDigital.com Data Recovery Plan impacted by the website separation?","answer":"“No, all active plans purchased on WesternDigital.com for flash and HDD products remain active. To submit a Data Recovery claim with Ontrack for a flash or HDD product purchased on WesternDigital.com, go here. You can view your plan status anytime on your account.”","sourceIds":["source-2cdb44c006e5c73e"],"claimIds":["content-native-digital-agencies-68b787468923de99-a-d3e1ae7e8b20616ea8c3"]},{"id":"content-native-digital-agencies-68b787468923de99-a-30227f1b1d8c2ba76c27","question":"What is the coverage period of my plan?","answer":"“Data Recovery Plan coverage begins on the product shipment date. It will be active for 2 or 3 years from that date, depending on the plan duration you selected for your device.”","sourceIds":["source-2cdb44c006e5c73e"],"claimIds":["content-native-digital-agencies-68b787468923de99-a-30227f1b1d8c2ba76c27"]},{"id":"content-native-digital-agencies-68b787468923de99-a-1906b5de62f8d7452f91","question":"How does it work?","answer":"“Your qualifying product is eligible for one, in-lab data recovery attempt provided by Ontrack®.”","sourceIds":["source-2cdb44c006e5c73e"],"claimIds":["content-native-digital-agencies-68b787468923de99-a-1906b5de62f8d7452f91"]},{"id":"content-native-digital-agencies-68b787468923de99-a-24d1b733f9395521eb3d","question":"Is shipping included with my Data Recovery Plan?","answer":"“Yes, the Data Recovery Plan includes the cost of shipping to and from Ontrack if you use their pre-paid shipping label.”","sourceIds":["source-2cdb44c006e5c73e"],"claimIds":["content-native-digital-agencies-68b787468923de99-a-24d1b733f9395521eb3d"]},{"id":"content-native-digital-agencies-68b787468923de99-a-6fa291f69c52f9dc8751","question":"How do I track my claim?","answer":"“Your claim will be assigned a case number and a dedicated Ontrack customer support representative who can provide status updates anytime via email.”","sourceIds":["source-2cdb44c006e5c73e"],"claimIds":["content-native-digital-agencies-68b787468923de99-a-6fa291f69c52f9dc8751"]},{"id":"content-native-digital-agencies-68b787468923de99-a-d896dbd8771e58adb8b7","question":"What happens to my old device?","answer":"“Your device will be sent by Ontrack to Western Digital to be processed for destruction.”","sourceIds":["source-2cdb44c006e5c73e"],"claimIds":["content-native-digital-agencies-68b787468923de99-a-d896dbd8771e58adb8b7"]},{"id":"content-native-digital-agencies-68b787468923de99-a-094e4dc897c2d3b7dcb4","question":"Can I cancel my Data Recovery Plan?","answer":"“Yes, you can cancel within 30 days of shipment for a full refund if you have not made a claim.”","sourceIds":["source-2cdb44c006e5c73e"],"claimIds":["content-native-digital-agencies-68b787468923de99-a-094e4dc897c2d3b7dcb4"]}],"developments":[]},"sources":[{"id":"source-record","title":"Western Digital website","publisher":"westerndigital.com","url":"https://www.westerndigital.com/","accessedOn":"2026-10-26","relatedPublicationsUrl":"https://readyscan.ai/sources/source-68b787468923de99"},{"id":"source-a6d8ea35128ee434","title":"westerndigital.com/support/store/shopping-faq","publisher":"westerndigital.com","url":"https://www.westerndigital.com/support/store/shopping-faq","accessedOn":"2026-10-26","relatedPublicationsUrl":"https://readyscan.ai/sources/source-a6d8ea35128ee434"},{"id":"source-4268ea212c0fe4a1","title":"westerndigital.com/support/support-faq","publisher":"westerndigital.com","url":"https://www.westerndigital.com/support/support-faq","accessedOn":"2026-10-26","relatedPublicationsUrl":"https://readyscan.ai/sources/source-4268ea212c0fe4a1"},{"id":"source-dd151444445da164","title":"westerndigital.com/business/pro-rewards/pro-rewards-faq","publisher":"westerndigital.com","url":"https://www.westerndigital.com/business/pro-rewards/pro-rewards-faq","accessedOn":"2026-10-26","relatedPublicationsUrl":"https://readyscan.ai/sources/source-dd151444445da164"},{"id":"source-2cdb44c006e5c73e","title":"westerndigital.com/company/programs/data-recovery/faq","publisher":"westerndigital.com","url":"https://www.westerndigital.com/company/programs/data-recovery/faq","accessedOn":"2026-10-26","relatedPublicationsUrl":"https://readyscan.ai/sources/source-2cdb44c006e5c73e"}],"ownership":{"state":"public_sourced_unclaimed","notice":"Public-source record; 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If you use a third-party payment or billing provider (e.g., PayPal), you may be charged before your order ships pursuant to their terms and conditions.”"},{"@type":"PropertyValue","propertyID":"claim:content-native-digital-agencies-68b787468923de99-a-fb53cb2192b9eb30ed56","name":"Now that Western Digital and SanDisk are separate companies, what products does each company support, are their support accounts linked, and will my existing Western Digital Support account also work for SanDisk Support?","value":"“Product Coverage Western Digital Support handles Hard Disk Drives (Desktop, Portable & Internal) and Platform products (Data Center & Servers). SanDisk Support covers flash-based products like Solid-State Drives (SSDs) and flash memory.”"},{"@type":"PropertyValue","propertyID":"claim:content-native-digital-agencies-68b787468923de99-a-30546ccaaf70240ba041","name":"How do I submit a warranty claim for my product?","value":"“All warranty claims must be submitted through your Western Digital Support account. Please have your product’s serial number ready.”"},{"@type":"PropertyValue","propertyID":"claim:content-native-digital-agencies-68b787468923de99-a-5b786484cce1167d75aa","name":"How do I check the status of a warranty replacement request?","value":"“You will need to log in to your support account and have your warranty replacement number ready. Option 1”"},{"@type":"PropertyValue","propertyID":"claim:content-native-digital-agencies-68b787468923de99-a-ee8cb6f80e6d028dea97","name":"How do I check the warranty on my Western Digital product?","value":"“It is not required to have an account or log in to check yourwarranty status.”"},{"@type":"PropertyValue","propertyID":"claim:content-native-digital-agencies-68b787468923de99-a-62a6e69ac05525232055","name":"How do I register my Western Digital product?","value":"“If you're a new customer (no support account yet)”"},{"@type":"PropertyValue","propertyID":"claim:content-native-digital-agencies-68b787468923de99-a-b51190350284a475c830","name":"What should I do if my data is lost or the drive is corrupted?","value":"“If you have a backup from the data, reformat the drive and restore data from the back up.”"},{"@type":"PropertyValue","propertyID":"claim:content-native-digital-agencies-68b787468923de99-a-b6e7f2574f8e36c70111","name":"What changes are being made to the Pro Rewards program in September 2024?","value":"“Starting September 13, 2024, only purchases of eligible HDD products will earn Pro Rewards points. All SSDs and memory cards will be removed from the list of eligible products. Please note, all points earned will remain in Pending status for 30 days after shipment and cannot be redeemed until they are approved.”"},{"@type":"PropertyValue","propertyID":"claim:content-native-digital-agencies-68b787468923de99-a-584162806c0459efbed5","name":"What are the benefits of Western Digital Pro Rewards?","value":"“Western Digital Pro Rewards members enjoy a range of exclusive benefits. All program and tier benefits are detailed here.”"},{"@type":"PropertyValue","propertyID":"claim:content-native-digital-agencies-68b787468923de99-a-7f2be136491d2ded7aac","name":"How can my business join the program?","value":"“Approval is subject to eligibility criteria, such as business type, region, and other related factors. Business members and channel partners can request to join through their account. For new business accounts, follow the steps below to join.”"},{"@type":"PropertyValue","propertyID":"claim:content-native-digital-agencies-68b787468923de99-a-efdc09fcb2ed4663867e","name":"Are there any exclusions or limitations to the program?","value":"“Approval to join the loyalty program is subject to eligibility criteria, such as business type, region, and other related factors. The loyalty program is also subject to our Terms and Conditions.”"},{"@type":"PropertyValue","propertyID":"claim:content-native-digital-agencies-68b787468923de99-a-812beee2a0d56e9ae721","name":"What if my business no longer wants to participate in the program?","value":"“Submit your request through the Contact Us form. We will review your request and make the adjustments to your account.”"},{"@type":"PropertyValue","propertyID":"claim:content-native-digital-agencies-68b787468923de99-a-60681c8ff7ccef7f6118","name":"Can I refer other businesses to join the program?","value":"“Not at this time.”"},{"@type":"PropertyValue","propertyID":"claim:content-native-digital-agencies-68b787468923de99-a-d3e1ae7e8b20616ea8c3","name":"Is my WesternDigital.com Data Recovery Plan impacted by the website separation?","value":"“No, all active plans purchased on WesternDigital.com for flash and HDD products remain active. To submit a Data Recovery claim with Ontrack for a flash or HDD product purchased on WesternDigital.com, go here. You can view your plan status anytime on your account.”"},{"@type":"PropertyValue","propertyID":"claim:content-native-digital-agencies-68b787468923de99-a-30227f1b1d8c2ba76c27","name":"What is the coverage period of my plan?","value":"“Data Recovery Plan coverage begins on the product shipment date. It will be active for 2 or 3 years from that date, depending on the plan duration you selected for your device.”"},{"@type":"PropertyValue","propertyID":"claim:content-native-digital-agencies-68b787468923de99-a-1906b5de62f8d7452f91","name":"How does it work?","value":"“Your qualifying product is eligible for one, in-lab data recovery attempt provided by Ontrack®.”"},{"@type":"PropertyValue","propertyID":"claim:content-native-digital-agencies-68b787468923de99-a-24d1b733f9395521eb3d","name":"Is shipping included with my Data Recovery Plan?","value":"“Yes, the Data Recovery Plan includes the cost of shipping to and from Ontrack if you use their pre-paid shipping label.”"},{"@type":"PropertyValue","propertyID":"claim:content-native-digital-agencies-68b787468923de99-a-6fa291f69c52f9dc8751","name":"How do I track my claim?","value":"“Your claim will be assigned a case number and a dedicated Ontrack customer support representative who can provide status updates anytime via email.”"},{"@type":"PropertyValue","propertyID":"claim:content-native-digital-agencies-68b787468923de99-a-d896dbd8771e58adb8b7","name":"What happens to my old device?","value":"“Your device will be sent by Ontrack to Western Digital to be processed for destruction.”"},{"@type":"PropertyValue","propertyID":"claim:content-native-digital-agencies-68b787468923de99-a-094e4dc897c2d3b7dcb4","name":"Can I cancel my Data Recovery Plan?","value":"“Yes, you can cancel within 30 days of shipment for a full refund if you have not made a claim.”"}],"@type":"Organization"}}