# Arcscribe > “Arcscribe Ltd makes AI products and custom software for UK businesses, including Arcscribe Receptionist, an AI receptionist for trades. Based at 18 Colegate, Norwich, working UK-wide.” - Canonical entity: https://directory.readyscan.ai/entities/arcscribe-q136929542 - Website listed in the source snapshot: https://arcscribe.co.uk/ - Category: [Businesses](https://directory.readyscan.ai/directory/businesses) - Machine record: https://directory.readyscan.ai/discovery/entities/arcscribe-q136929542.json - Material fingerprint: fnv1a64:5e611e8f263a5d90 - Entity revision: fnv1a64:b0b59690d25078ec - Published: 2026-10-25 - Modified: 2026-10-25 ## Questions & answers ### [What does Arcscribe make?](https://directory.readyscan.ai/entities/arcscribe-q136929542#company-answer-content-native-digital-agencies-47a34a0f3aca5ecb-a-32481197c5340e92e884) “Two things. Ready-made AI products for UK small businesses, starting with Arcscribe Receptionist, an AI receptionist for trades. And custom software: web applications, internal tools and systems built around how a business works. We still build websites and apps, and look after hosting and IT support, for the clients who need them.” Sources: https://arcscribe.co.uk/ ### [Who is Receptionist for?](https://directory.readyscan.ai/entities/arcscribe-q136929542#company-answer-content-native-digital-agencies-47a34a0f3aca5ecb-a-01224c3971fe32b9374b) “Tradespeople and small trade firms across the UK who can't always get to the phone: plumbers, electricians, builders, cleaners and more. When you can't answer, it picks up, says it's an AI, takes the details and pencils in the job for you to confirm.” Sources: https://arcscribe.co.uk/ ### [Do you build custom software?](https://directory.readyscan.ai/entities/arcscribe-q136929542#company-answer-content-native-digital-agencies-47a34a0f3aca5ecb-a-2fbece62beb33c2e7bc7) “Yes. We build web applications, internal tools and systems that replace off-the-shelf software a business has outgrown, with AI built in where it genuinely helps. You own the code when it's done.” Sources: https://arcscribe.co.uk/ ### [What services does Arcscribe offer?](https://directory.readyscan.ai/entities/arcscribe-q136929542#company-answer-content-native-digital-agencies-47a34a0f3aca5ecb-a-264e52d953f1085e4511) “Two things: bespoke web applications and corporate web design for growing businesses, and straightforward small business websites and apps for sole traders and local trades. Every project is quoted individually rather than sold off a price list.” Sources: https://arcscribe.co.uk/faq ### [Where is Arcscribe based?](https://directory.readyscan.ai/entities/arcscribe-q136929542#company-answer-content-native-digital-agencies-47a34a0f3aca5ecb-a-9114f9dac9f1b8ad2c86) “We're based at 18 Colegate, Norwich, Norfolk. We work with clients across the UK, offering both in-person meetings and remote collaboration.” Sources: https://arcscribe.co.uk/faq ### [I run a small local business, is this for me?](https://directory.readyscan.ai/entities/arcscribe-q136929542#company-answer-content-native-digital-agencies-47a34a0f3aca5ecb-a-519f11b87a5202eec079) “Yes, see our small business websites and apps, built specifically for sole traders and local trades, quoted straight with no enterprise-style discovery process.” Sources: https://arcscribe.co.uk/faq ### [I need custom software for my business, where do I start?](https://directory.readyscan.ai/entities/arcscribe-q136929542#company-answer-content-native-digital-agencies-47a34a0f3aca5ecb-a-9e8db912f2fbfe412d99) “Start with Web Applications. We scope it around your exact workflow after a discovery call, then give you a fixed quote before any development starts.” Sources: https://arcscribe.co.uk/faq ### [Do you offer payment plans?](https://directory.readyscan.ai/entities/arcscribe-q136929542#company-answer-content-native-digital-agencies-47a34a0f3aca5ecb-a-68519e365ee3e8cbfaa0) “Yes, we offer flexible payment structures including milestone-based payments and payment plans for larger projects.” Sources: https://arcscribe.co.uk/faq ### [Can you help with an existing project or website?](https://directory.readyscan.ai/entities/arcscribe-q136929542#company-answer-content-native-digital-agencies-47a34a0f3aca5ecb-a-e848346acf0c442dde38) “Absolutely. We take over existing projects, fix broken websites, modernise legacy systems, and complete unfinished work.” Sources: https://arcscribe.co.uk/faq ### [How much does a business app cost?](https://directory.readyscan.ai/entities/arcscribe-q136929542#company-answer-content-native-digital-agencies-47a34a0f3aca5ecb-a-4d1fb28a3cc656a5a1ed) “It depends on scope, so we quote every app individually rather than sell off a price list. A focused, single-purpose app, one branded feature, one platform (iOS or Android, or both as a cross-platform build), and store submission, is quoted quickly after a short call.” Sources: https://arcscribe.co.uk/services/apps ### [Do I need a native app or would a website do?](https://directory.readyscan.ai/entities/arcscribe-q136929542#company-answer-content-native-digital-agencies-47a34a0f3aca5ecb-a-6a5934fecfa5a46ddb97) “If customers only need to look something up occasionally, a fast website is usually the better investment. An app makes sense when you want a home-screen presence, push notifications, offline access, or a repeat-use tool your customers or staff open regularly.” Sources: https://arcscribe.co.uk/services/apps ### [Will it be on the App Store and Google Play?](https://directory.readyscan.ai/entities/arcscribe-q136929542#company-answer-content-native-digital-agencies-47a34a0f3aca5ecb-a-23302ea79d880ccf4699) “Yes, we handle store listings, screenshots, and submission for both Apple's App Store and Google Play as part of the build. Some simpler apps are better suited to a Progressive Web App (installable from the browser, no store review needed), which we'll recommend where it saves you time and cost.” Sources: https://arcscribe.co.uk/services/apps ### [What is bespoke software development?](https://directory.readyscan.ai/entities/arcscribe-q136929542#company-answer-content-native-digital-agencies-47a34a0f3aca5ecb-a-ba4635cbf87fd852cf35) “Bespoke software development means building a system from scratch around your exact business workflow, not adapting an off-the-shelf tool to fit. It eliminates the workarounds, manual processes, and operational friction that generic SaaS products create.” Sources: https://arcscribe.co.uk/services/web-applications ### [What kind of software do you build?](https://directory.readyscan.ai/entities/arcscribe-q136929542#company-answer-content-native-digital-agencies-47a34a0f3aca5ecb-a-b0c3186fb7f8aacf596e) “We build custom CRM systems, client portals, internal operations tools, workflow automation platforms, data and BI dashboards, SaaS products, and API integration middleware. If your team is currently managing a process in spreadsheets or a SaaS tool that doesn't quite fit, we can replace it.” Sources: https://arcscribe.co.uk/services/web-applications ### [Can you integrate with our existing systems?](https://directory.readyscan.ai/entities/arcscribe-q136929542#company-answer-content-native-digital-agencies-47a34a0f3aca5ecb-a-0bbe2da93a409447c94c) “Yes. We design the API layer that connects your existing tools, CRM systems, payment processors, accounting software, ERPs, databases, and third-party APIs. We replace the manual data transfers and double-entry that slow your team down.” Sources: https://arcscribe.co.uk/services/web-applications ### [Do you outsource any of the development?](https://directory.readyscan.ai/entities/arcscribe-q136929542#company-answer-content-native-digital-agencies-47a34a0f3aca5ecb-a-f9f00ad8ae28f83fb6f7) “No. Every line of code is written by Harvey Washington, Managing Director. We do not subcontract and we do not use offshore development resources. You have direct access to the engineer building your software throughout the project.” Sources: https://arcscribe.co.uk/services/web-applications ## Company sources - [Arcscribe website](https://arcscribe.co.uk/) — arcscribe.co.uk · [Related Ready Scan knowledge](https://readyscan.ai/sources/source-47a34a0f3aca5ecb) - [arcscribe.co.uk/faq](https://arcscribe.co.uk/faq) — arcscribe.co.uk · [Related Ready Scan knowledge](https://readyscan.ai/sources/source-764f12ce089a7bb1) - [arcscribe.co.uk/services/apps](https://arcscribe.co.uk/services/apps) — arcscribe.co.uk · [Related Ready Scan knowledge](https://readyscan.ai/sources/source-235f7de7e4992166) - [arcscribe.co.uk/services/web-applications](https://arcscribe.co.uk/services/web-applications) — arcscribe.co.uk · [Related Ready Scan knowledge](https://readyscan.ai/sources/source-3e00c9fb2a267cac) ## Continue reading - Discover the bounded graph: https://readyscan.ai/api/v1/ai-search/discovery - Retrieve this entity evidence: https://readyscan.ai/api/v1/ai-search/entities/arcscribe-q136929542/evidence ## Publication boundary - This public-sourced record brings together company information and its sources. 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