# Footgear
> Footwear chain in South Africa.

- Canonical entity: https://directory.readyscan.ai/entities/footgear-q116290280
- Website listed in the source snapshot: https://www.footgear.co.za/
- Category: [Businesses](https://directory.readyscan.ai/directory/businesses)
- Machine record: https://directory.readyscan.ai/discovery/entities/footgear-q116290280.json
- Material fingerprint: fnv1a64:846548fb9a096e3c
- Entity revision: fnv1a64:2a61663a49122daa
- Published: 2026-10-27
- Modified: 2026-10-27

## Questions & answers
### [WHAT ARE OUR INSTORE PAYMENT OPTIONS?](https://directory.readyscan.ai/entities/footgear-q116290280#company-answer-content-native-digital-agencies-1ec8a5570772879c-a-2ed353d476558e03abbd)
“Customers can make payments via cash, debit card, credit card, PayJustNow and RCS.”
Sources: https://www.footgear.co.za/customer-care/frequently-asked-questions/

### [DOES FOOTGEAR HAVE AN ACCOUNT OPTION?](https://directory.readyscan.ai/entities/footgear-q116290280#company-answer-content-native-digital-agencies-1ec8a5570772879c-a-279f433a618ed8637785)
“No, unfortunately we do not offer an on-account purchase option.”
Sources: https://www.footgear.co.za/customer-care/frequently-asked-questions/

### [HOW DOES OUR LAYBUY SERVICE WORK?](https://directory.readyscan.ai/entities/footgear-q116290280#company-answer-content-native-digital-agencies-1ec8a5570772879c-a-e1231239f92e193bd305)
“At Footgear you can plan ahead by securing your purchase by means of a lay buy, with 4 easy facts.”
Sources: https://www.footgear.co.za/customer-care/frequently-asked-questions/

### [WHAT IS OUR KEEP-ASIDE / SET-ASIDES PROCESS?](https://directory.readyscan.ai/entities/footgear-q116290280#company-answer-content-native-digital-agencies-1ec8a5570772879c-a-a4f46194be1a0b365743)
“At Footgear we will gladly assist customers who need an item or two set aside.”
Sources: https://www.footgear.co.za/customer-care/frequently-asked-questions/

### [HOW DO I REDEEM VOUCHERS (WICODE)?](https://directory.readyscan.ai/entities/footgear-q116290280#company-answer-content-native-digital-agencies-1ec8a5570772879c-a-f6135497e14310b299f7)
“Any voucher codes issued through WiCode, are only redeemable in-store.”
Sources: https://www.footgear.co.za/customer-care/frequently-asked-questions/

### [WHAT IS OUR REFUNDS POLICY?](https://directory.readyscan.ai/entities/footgear-q116290280#company-answer-content-native-digital-agencies-1ec8a5570772879c-a-980b241917ec3814b6c5)
“If you are unhappy with your purchase and wish to return it, you may do so within 30 days of purchase.”
Sources: https://www.footgear.co.za/customer-care/frequently-asked-questions/

### [HOW WILL I BE REFUNDED AND LONG WILL MY REFUND TAKE?](https://directory.readyscan.ai/entities/footgear-q116290280#company-answer-content-native-digital-agencies-1ec8a5570772879c-a-82d5dfe74c02d940b150)
“Refunds will be made to the original form of purchase.”
Sources: https://www.footgear.co.za/customer-care/frequently-asked-questions/

### [WHAT IS OUR EXCHANGE POLICY?](https://directory.readyscan.ai/entities/footgear-q116290280#company-answer-content-native-digital-agencies-1ec8a5570772879c-a-d100b18c450596ebbd9e)
“If you have changed your mind and wish to exchange your purchase for something else, you may do so within 30 days of purchase.”
Sources: https://www.footgear.co.za/customer-care/frequently-asked-questions/

### [WHAT GUARANTEE DO WE OFFER?](https://directory.readyscan.ai/entities/footgear-q116290280#company-answer-content-native-digital-agencies-1ec8a5570772879c-a-275d43a341b54bac5b29)
“As per the CPA, all product carries a full manufacturer’s guarantee, subject to reasonable wear-and-tear for 6 months.”
Sources: https://www.footgear.co.za/customer-care/frequently-asked-questions/

### [WHY CAN I NO LONGER PURCHASE ONLINE?](https://directory.readyscan.ai/entities/footgear-q116290280#company-answer-content-native-digital-agencies-1ec8a5570772879c-a-53d9306b68f5e84c64b6)
“For now, we are taking a Digital Detox, to look into ways to improve our online customer journey.”
Sources: https://www.footgear.co.za/customer-care/frequently-asked-questions/

### [WHICH BROWSERS WORK WELL FOR OUR WEBSITE?](https://directory.readyscan.ai/entities/footgear-q116290280#company-answer-content-native-digital-agencies-1ec8a5570772879c-a-9f31c728d4918dc1fc6a)
“The recommended browsers for our website are Microsoft Edge, Google Chrome or Safari.”
Sources: https://www.footgear.co.za/customer-care/frequently-asked-questions/

## Company sources
- [Footgear website](https://www.footgear.co.za/) — footgear.co.za
- [footgear.co.za/customer-care/frequently-asked-questions/](https://www.footgear.co.za/customer-care/frequently-asked-questions/) — footgear.co.za · [Related Ready Scan knowledge](https://readyscan.ai/sources/source-6ed1975b7a8af9fc)
- [wikidata.org/wiki/Special:EntityData/Q116290280.json](https://www.wikidata.org/wiki/Special:EntityData/Q116290280.json?revision=2433169159) — wikidata.org · [Related Ready Scan knowledge](https://readyscan.ai/sources/source-d639c61bb2072c08)

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