Do I have to sign in to make a purchase?
“No, you can shop as a guest. Creating an account and signing in will allow you to check the status of your order and help make your checkout faster on future purchases.”
Helzberg Diamonds
“Since 1915, our mission has been to make people feel loved. After over a century of service, Helzberg Diamonds has grown to over 200 stores that started in the heartland of America.”
Questions & answers
Can I order something online and pick it up in a store?
“Look for items with the FREE pick-up in store option and choose your preferred location to pick up your items in-store for FREE. Once you receive an email confirming your order is ready for pick up, go to your chosen store and we will have your order waiting for you. That’s all there is to it!”
What if I have a question about my order?
“For questions about your order, please contact our Customer Care team. If you created an account when you were checking out, you can check your order status online. Simply visit My Account to see information about your order.”
What if I want to change or cancel my Helzberg.com order?
“Once you have placed an online order, we are unable to cancel. However, the order can be returned once it’s received, and the purchaser will receive a full refund.”
How is sales tax calculated?
“State sales tax will be charged based on the tax requirements in your state.”
Are lab grown diamonds real?
“Yes. Lab grown diamonds are physically and optically identical to natural diamonds.”
Do lab grown diamonds hold their value?
“Of course, the most important measure of every diamond’s value is the relationship, moment, milestone or story it represents. Diamond pricing, both natural and lab grown, fluctuates over time based on market conditions, supply and demand.”
Are all lab grown diamonds the same?
“Every diamond, whether lab grown or natural, is unique. That’s why we have the 4C’s (color, cut, clarity, carat). It’s a universal system for evaluating a diamond’s quality and value regardless of its origin.”
How do you clean lab grown diamonds?
“Use gentle dish soap, warm water and a very soft brush to clean lab grown diamond jewelry at home. Learn more here.”
Do lab grown diamonds get cloudy?
“No. A lab grown diamond’s clarity and sparkle lasts forever — just like a natural diamond’s.”
Does GIA certify lab grown diamonds?
“GIA does grade lab grown diamonds, but their primary focus and long-standing expertise is in grading natural diamonds. Helzberg works with trusted third-party grading laboratories such as GCAL and IGI due to their specific expertise in lab grown diamond grading practices.”
Does moissanite get cloudy?
“No. Moissanite is an incredibly strong gemstone and won't deteriorate over time. A cloudy appearance is the result of environmental factors: natural skin oils, makeup or lotion, hard water deposits. Cleaning moissanite jewelry will restore its sparkle.”
Is moissanite a real diamond?
“No. Moissanite is a completely different gemstone — a mineral form of crystalline silicon carbide.”
Is moissanite a precious stone?
“Yes. Moissanite originally came from space: It was created when a meteorite fell to Earth, making it one of the rarest minerals found in nature. The moissanite used in jewelry is created in laboratories.”
Does moissanite lose its sparkle?
“No. The color and clarity of the stone won't diminish over time. With proper care, moissanite will last many lifetimes.”
How to clean moissanite rings?
“One of the safest and most effective ways to clean moissanite jewelry at home is to add a few drops of mild dish soap to warm water and gently brush with a very soft toothbrush.”
Does moissanite pass a diamond tester?
“Moissanite isn't a diamond, but may pass some basic diamond tests because it has similar thermal conductivity.”
How hard is moissanite?
“Moissanite ranks 9.25-9.5 on the Mohs Hardness Scale. Only diamonds, with a perfect 10 ranking, are harder than moissanite.”
Are diamonds rare?
“All gems are rare! However, diamonds are the most common of the precious stones. What makes diamonds unique is the quality of the diamonds, the 4Cs. Remember, those are: cut, color, clarity and carat weight.”
what’s the difference between natural diamonds and lab grown diamonds?
“While natural diamonds are a rare and stunning product of nature, lab grown diamonds are a testament to man’s scientific ingenuity. By replicating the conditions required to create diamonds underground, scientists are able to create real diamonds that possess the same physical, chemical and visual properties as natural diamonds.”
What is the best diamond clarity?
“The best diamond clarity is Flawless (FL) or Internally Flawless (IF), however, these diamonds are rare to come by. Another way to assess diamond clarity is looking for a diamond that is considered an “eye clean diamond”.”
What colors do diamonds come in?
“Diamonds come in all types of colors ranging from blue, pink, red, green, and even brown! Brown and yellow are the most common colored diamonds, whereas pink, blue, red and green, for example, are extremely rare. Colored diamonds are sometimes more desirable depending on your style.”
Data formats & record details
Download this profile and inspect its supporting evidence.
- Entity ID
- urn:readyscan:entity:helzberg-diamonds-q16995161
- Material fingerprint
- fnv1a64:4f78d0256f6a0689
- Entity revision
- fnv1a64:a2a29df2ddecb603
- Published
- 2026-10-25
- Modified
- 2026-10-25
- Source summary
- Helzberg Diamonds: “Since 1915, our mission has been to make people feel loved. After over a century of service, Helzberg Diamonds has grown to over 200 stores that started in the heartland of America.”