Warehousing & Fulfilment
“50+ fulfilment centres including large FCs, medium FCs and dark stores across 3M+ sq. ft.”
Prozo
“India's integrated 3PL/4PL supply chain platform — warehousing, fulfilment, freight, and proprietary technology serving 150+ brands across 50+ warehouses.”
Products & services
Questions & answers
What is Prozo?
“Prozo is India's supply chain operating system for omnichannel brands. It provides end-to-end warehousing, multi-carrier logistics, and integrated technology (ProOMS, ProWMS, ProShip) through a single platform, serving 150+ brands across India.”
What services does Prozo offer?
“Prozo offers warehousing and fulfilment, multi-carrier logistics, and supply chain technology. This includes 50+ fulfilment centres across India, 30+ logistics partners covering 25,900+ pin codes, and proprietary tech products like ProOMS for order management, ProWMS for warehouse operations, and ProShip for multi-carrier shipping.”
How many warehouses does Prozo operate?
“Prozo operates 50+ fulfilment centres with approximately 3 million square feet of warehouse space across India. These include large fulfilment centres for B2B replenishment, medium FCs for D2C fulfilment, and dark stores for quick commerce deliveries.”
Does Prozo support quick commerce and 30-minute delivery?
“Yes, Prozo supports 30-minute and 90-minute deliveries through its network of hyperlocal dark stores. The network covers 745+ drop pin codes with dedicated dark store operations for quick commerce platforms like Zepto, Blinkit, and Swiggy Instamart.”
What types of value-added services does Prozo offer inside the warehouse?
“Prozo provides a comprehensive range of VAS operations including sticker pasting, ironing, bundling, gift wrapping, combo creation, quality checks, relabeling, kitting, and brand-specific custom services. All VAS activities are managed within dedicated stations inside the fulfilment centre, tracked through ProWMS with barcode-level traceability, so every unit processed is fully auditable.”
How does kitting work within ProWMS and what visibility do I get?
“Kitting in ProWMS starts with a VAS work order that defines the components, quantities, and assembly instructions for each kit or combo SKU. Inventory is moved from storage to a dedicated VAS station, where trained operators assemble kits with barcode verification at every step.”
Can Prozo handle seasonal or campaign-specific VAS requirements like gift wrapping?
“Absolutely. Prozo's VAS operations are designed for flexibility.”
How does Prozo handle combo pack creation for marketplace offers?
“Combo pack creation is managed through VAS work orders in ProWMS. The system picks the individual component SKUs from storage, moves them to a dedicated VAS station, and trained operators assemble the combo per brand specifications - including packaging, labeling, and MRP sticker application.”
Can Prozo scale VAS operations during peak seasons?
“Yes. Prozo scales VAS operations by deploying additional trained operators, extending VAS station hours, and activating overflow VAS capacity at secondary facilities within the network.”
What types of repackaging does Prozo handle within the warehouse?
“Prozo handles promotional repackaging (combo offers, gift-with-purchase, festival packs), seasonal repackaging (holiday-themed packaging, limited-edition wraps), retailer-specific repackaging (display-ready packaging for modern trade, Amazon Prep requirements), bundle creation, shrink wrapping, MRP re-stickering, and multi-pack assembly. All activities are managed within ProWMS as work orders with barcode-verified inputs and outputs.”
How does in-warehouse repackaging reduce costs compared to outsourcing?
“External repackaging requires inventory to be shipped to a third-party facility and shipped back - incurring double freight, handling charges, and 3-7 days of lead time. Prozo's in-warehouse repackaging eliminates both the freight and the time lag.”
How does ProWMS track repackaged inventory?
“ProWMS creates a work order for each repackaging job that specifies input SKUs, output SKUs, packaging materials, and quantities. When the repackaging is complete, the output SKU is barcode-scanned and added to saleable inventory with a new barcode, updated MRP (if applicable), and correct batch/lot details.”
How does Prozo handle MRP re-stickering for price changes?
“MRP re-stickering is managed as a VAS work order in ProWMS. The system picks affected inventory from storage, moves it to the labeling station, and operators apply new MRP stickers per the brand's specification - covering or removing the old sticker as required.”
What are Prozo's case studies about?
“Prozo's case studies showcase real results from brand partnerships across industries like FMCG, healthcare, apparel, and more. Each case study details how Prozo's integrated supply chain platform - combining warehousing, logistics, and technology - helped brands scale faster, reduce costs, and improve delivery performance.”
Which industries do Prozo's case studies cover?
“Prozo's case studies span multiple industries including FMCG, healthcare, apparel, books and publishing, pet care, hospitality, agriculture, and consumer durables. Each study demonstrates industry-specific supply chain solutions and measurable outcomes achieved through the Prozo platform.”
How has Prozo helped brands improve supply chain performance?
“Prozo has helped brands achieve measurable improvements through integrated warehousing, multi-carrier logistics, and technology. Results include faster order fulfilment, reduced shipping costs through intelligent carrier allocation, improved delivery success rates, and real-time inventory visibility across channels.”
Can I filter Prozo case studies by category?
“Yes, the case studies page provides category-based filtering so you can browse studies relevant to your industry or use case. You can also filter by tags and view detailed individual case studies with full descriptions of the challenges, solutions, and results achieved.”
How long does it take to onboard with Prozo?
“Prozo's onboarding takes under 4 weeks from start to go-live. The structured framework includes discovery and scoping in week 1, solution design in weeks 1-2, technology integration in weeks 2-3, warehouse setup in week 3, and pilot go-live in weeks 3-4.”
What is Prozo's onboarding process?
“Prozo follows a 6-step onboarding framework: Discovery and Scoping, Solution Design, Technology Integration, Warehouse Setup and Inwards, Pilot and Go-Live, and Steady State Optimisation. A dedicated solutions architect manages the entire process to ensure seamless transition.”
Does Prozo offer pay-per-use pricing?
“Yes, Prozo offers a pay-per-use pricing model with no fixed costs. Brands can scale up or down with flexible, usage-based pricing, making it cost-effective for businesses of all sizes without requiring large upfront investments in warehousing or logistics infrastructure.”
What technology integrations does Prozo support?
“Prozo integrates with a wide range of platforms including ERPs (SAP, Oracle, Microsoft Dynamics), marketplace channels (Amazon, Flipkart, Myntra), OMS systems (UniCommerce, Vinculum, EasyEcom), and e-commerce platforms (Shopify, WooCommerce). Integration is typically completed in weeks 2-3 of onboarding.”
Data formats & record details
Download this profile and inspect its supporting evidence.
- Entity ID
- urn:readyscan:entity:prozo-q140641760
- Material fingerprint
- fnv1a64:2b4a1b3edb725e80
- Entity revision
- fnv1a64:dc481fa02bb3061d
- Published
- 2026-10-24
- Modified
- 2026-10-24
- Source summary
- Prozo: “India's integrated 3PL/4PL supply chain platform — warehousing, fulfilment, freight, and proprietary technology serving 150+ brands across 50+ warehouses.”