# Union Home > “Founded in 2005, Union Home serves 3,000+ global clients with a $100M turnover. Based in Yiwu, with offices in Ningbo, Hangzhou, and Guangdong, offering nationwide sourcing services.” - Canonical entity: https://directory.readyscan.ai/entities/union-home-q140156820 - Website listed in the source snapshot: https://yiwuagent.com/ - Category: [Businesses](https://directory.readyscan.ai/directory/businesses) - Machine record: https://directory.readyscan.ai/discovery/entities/union-home-q140156820.json - Material fingerprint: fnv1a64:c6eb8e06440a9ff2 - Entity revision: fnv1a64:5df4376fae84101f - Published: 2026-10-24 - Modified: 2026-10-24 ## Products & services ### [Yiwu Services: Sourcing, QC, Consolidation, Shipping | YiwuAgent](https://directory.readyscan.ai/entities/union-home-q140156820#company-offering-content-native-digital-agencies-40e62772a22fa997-offering-dcc7b0851baa7cf98912) “Six services for Yiwu importers: supplier sourcing, 100% pre-shipment QC, multi-seller consolidation, freight forwarding and customs. 18 years, 30+ countries. Free quote.” [Product website](https://yiwuagent.com/our-services/) Sources: https://yiwuagent.com/our-services/ ## Questions & answers ### [What happens if a product arrives defective or damaged?](https://directory.readyscan.ai/entities/union-home-q140156820#company-answer-content-native-digital-agencies-40e62772a22fa997-a-6368e0ccda9157b541aa) “We first determine whether the cause was production, packaging, or shipping. If the fault is ours, we take full responsibility. If it's the supplier's, we coordinate a replacement or compensation directly with them.” Sources: https://yiwuagent.com/our-services/after-sales-services/ ### [How long does after-sales resolution usually take?](https://directory.readyscan.ai/entities/union-home-q140156820#company-answer-content-native-digital-agencies-40e62772a22fa997-a-c19d3383fc358176941a) “Simple cases are often resolved within a few days. More complex supplier disputes can take longer — we keep you updated throughout rather than leaving you to chase a response.” Sources: https://yiwuagent.com/our-services/after-sales-services/ ### [What do you need from me to start a claim?](https://directory.readyscan.ai/entities/union-home-q140156820#company-answer-content-native-digital-agencies-40e62772a22fa997-a-170cbd1a8cf4f97b9eb8) “Photos or video of the issue, the quantity affected, your order details, and shipping documents. Clear documentation is what speeds up a resolution with the supplier or logistics partner.” Sources: https://yiwuagent.com/our-services/after-sales-services/ ### [Do I need to provide finished designs or just ideas?](https://directory.readyscan.ai/entities/union-home-q140156820#company-answer-content-native-digital-agencies-40e62772a22fa997-a-8f94a1f40f30829e7e46) “Just ideas are fine. Most clients come with reference images, competitor samples, or rough sketches. Our designers turn those into production-ready CAD files and spec sheets.” Sources: https://yiwuagent.com/our-services/development-and-design/ ### [How much does design support cost?](https://directory.readyscan.ai/entities/union-home-q140156820#company-answer-content-native-digital-agencies-40e62772a22fa997-a-f6afa3b9f6eb16210989) “Design is included at no extra charge when you source through YiwuAgent. Our 44-person design team is part of your sourcing package — you only pay for samples, tooling, and production.” Sources: https://yiwuagent.com/our-services/development-and-design/ ### [Can you work from competitor samples?](https://directory.readyscan.ai/entities/union-home-q140156820#company-answer-content-native-digital-agencies-40e62772a22fa997-a-821cc203b1ef592118c4) “Yes. Send us a competitor's product, and we'll analyze it, suggest improvements, and produce an OEM version with your branding — while respecting intellectual property.” Sources: https://yiwuagent.com/our-services/development-and-design/ ### [How long does a complete design project take?](https://directory.readyscan.ai/entities/union-home-q140156820#company-answer-content-native-digital-agencies-40e62772a22fa997-a-4a53afbbfe2d32290551) “Concept work begins within 48 hours. A full OEM project — including design, packaging, sampling, and product photography — typically takes 2–4 weeks, depending on complexity and factory schedules.” Sources: https://yiwuagent.com/our-services/development-and-design/ ### [What is the typical MOQ for OEM projects?](https://directory.readyscan.ai/entities/union-home-q140156820#company-answer-content-native-digital-agencies-40e62772a22fa997-a-c2d4a2d99be77953617a) “MOQs vary by product category but typically range from 500 to 2,000 units for custom OEM production. We'll negotiate on your behalf and present viable options before you commit.” Sources: https://yiwuagent.com/our-services/development-and-design/ ### [What if I need changes after sampling?](https://directory.readyscan.ai/entities/union-home-q140156820#company-answer-content-native-digital-agencies-40e62772a22fa997-a-92efdbadee7c03b3369d) “Revisions are part of the process. We iterate samples until you're satisfied, with clear feedback loops between you, our design team, and the factory to avoid miscommunication.” Sources: https://yiwuagent.com/our-services/development-and-design/ ## Company sources - [Union Home website](https://yiwuagent.com/) — yiwuagent.com · [Related Ready Scan knowledge](https://readyscan.ai/sources/source-40e62772a22fa997) - [yiwuagent.com/our-services/](https://yiwuagent.com/our-services/) — yiwuagent.com · [Related Ready Scan knowledge](https://readyscan.ai/sources/source-abca915ef2e5831f) - [yiwuagent.com/our-services/after-sales-services/](https://yiwuagent.com/our-services/after-sales-services/) — yiwuagent.com · [Related Ready Scan knowledge](https://readyscan.ai/sources/source-3a5f00aa349c8a6c) - [yiwuagent.com/our-services/development-and-design/](https://yiwuagent.com/our-services/development-and-design/) — yiwuagent.com · [Related Ready Scan knowledge](https://readyscan.ai/sources/source-306d5ae62b34cf28) ## Continue reading - Discover the bounded graph: https://readyscan.ai/api/v1/ai-search/discovery - Retrieve this entity evidence: https://readyscan.ai/api/v1/ai-search/entities/union-home-q140156820/evidence ## Publication boundary - This public-sourced record brings together company information and its sources. It is not an owner-managed profile. - Publication does not guarantee crawling, indexing, training inclusion, citation, recommendation, referral, or revenue.