“When choosing an electricity contract, it’s important to consider whether a fixed-term or open-ended contract suits you better and whether you prefer a fixed-price contract or one tied to the electricity market prices.”
“If you’re moving, the existing electricity contract must be terminated and a new contract must be made for the new address. You can do both at the same time.”
“Electricity contracts are personal, butif the contract holder is unable to make the contract, you can make the contract on their behalf with a power of attorney. For persons under 18, the electricity contract is made in the name of the guardian.”
“If your company suddenly finds itself bankrupt or struggling to make payments, it may feel difficult to deal with anything that has to do with contracts or money. In such a situation, we encourage you to contact our customer service for business customers to discuss completing your payments in greater detail.”
“If you’re moving out of your current home and no longer need an electricity contract for it, you can easily terminate it on our website.”
“Anyone who has an electricity sales contract with Vaasan Sähkö can log in to the Smart Home app. A contract partner can also log in.”
“Power Hub is connected to your electricity meter. Detailed installation instructions are available here.”
“Yes. Create an invitation code under Profile → Invitations → Create invitation code. The invited user logs in using the code.”
“In the Smart Home app, you can subscribe to notifications about electricity spot prices. If you use Power Hub, you can also subscribe to consumption notifications and set, for example, a threshold value. The app sends a warning if your consumption exceeds the value.”
“Pulsating white: not connected to the app Blinking blue: waiting for connection Dim blue: no data from the electricity meter Blue + three flashes: operating normally Blinking orange: no internet connection”
“The HAN port on the electricity meter must be activated for Power Hub to connect. Your local electricity network company does the activation. If Power Hub does not receive enough power through the HAN port, try providing extra power using a USB-C cable.”
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