“Arcscribe Ltd makes AI products and custom software for UK businesses, including Arcscribe Receptionist, an AI receptionist for trades. Based at 18 Colegate, Norwich, working UK-wide.”
“Two things. Ready-made AI products for UK small businesses, starting with Arcscribe Receptionist, an AI receptionist for trades. And custom software: web applications, internal tools and systems built around how a business works. We still build websites and apps, and look after hosting and IT support, for the clients who need them.”
“Tradespeople and small trade firms across the UK who can't always get to the phone: plumbers, electricians, builders, cleaners and more. When you can't answer, it picks up, says it's an AI, takes the details and pencils in the job for you to confirm.”
“Yes. We build web applications, internal tools and systems that replace off-the-shelf software a business has outgrown, with AI built in where it genuinely helps. You own the code when it's done.”
“Two things: bespoke web applications and corporate web design for growing businesses, and straightforward small business websites and apps for sole traders and local trades. Every project is quoted individually rather than sold off a price list.”
“We're based at 18 Colegate, Norwich, Norfolk. We work with clients across the UK, offering both in-person meetings and remote collaboration.”
“Yes, see our small business websites and apps, built specifically for sole traders and local trades, quoted straight with no enterprise-style discovery process.”
“Start with Web Applications. We scope it around your exact workflow after a discovery call, then give you a fixed quote before any development starts.”
“Yes, we offer flexible payment structures including milestone-based payments and payment plans for larger projects.”
“Absolutely. We take over existing projects, fix broken websites, modernise legacy systems, and complete unfinished work.”
“It depends on scope, so we quote every app individually rather than sell off a price list. A focused, single-purpose app, one branded feature, one platform (iOS or Android, or both as a cross-platform build), and store submission, is quoted quickly after a short call.”
“If customers only need to look something up occasionally, a fast website is usually the better investment. An app makes sense when you want a home-screen presence, push notifications, offline access, or a repeat-use tool your customers or staff open regularly.”
“Yes, we handle store listings, screenshots, and submission for both Apple's App Store and Google Play as part of the build. Some simpler apps are better suited to a Progressive Web App (installable from the browser, no store review needed), which we'll recommend where it saves you time and cost.”
“Bespoke software development means building a system from scratch around your exact business workflow, not adapting an off-the-shelf tool to fit. It eliminates the workarounds, manual processes, and operational friction that generic SaaS products create.”
“We build custom CRM systems, client portals, internal operations tools, workflow automation platforms, data and BI dashboards, SaaS products, and API integration middleware. If your team is currently managing a process in spreadsheets or a SaaS tool that doesn't quite fit, we can replace it.”
“Yes. We design the API layer that connects your existing tools, CRM systems, payment processors, accounting software, ERPs, databases, and third-party APIs. We replace the manual data transfers and double-entry that slow your team down.”
“No. Every line of code is written by Harvey Washington, Managing Director. We do not subcontract and we do not use offshore development resources. You have direct access to the engineer building your software throughout the project.”
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